Facility Executive Soft

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Site Management

• Conduct a site walk daily with the checklist, look out for defects, and manage any hazardous objects accordingly.
• Ensure that the meeting rooms are in ‘ready-to-use’ condition whenever unoccupied.
• Ensure that office equipment is in good working condition. Otherwise, rectify it immediately.
• Liaise and manage respective vendors to support the functionality of office space.
• Responsible for consolidating all customer issues and generating a monthly report.
• Manage all customers’ issues tactfully and confidently.

Customer Communications

• Start the day by greeting the customer, using the customer's name.
• To be attuned to customers and build and establish relationships with stakeholders across all levels.

At Your Service Communications

• Share communications collaterals with the JLL team.
• The mailbox must be emptied at the end of each day. Urgent emails to be prioritized first.

Administration Duties

• Police the clean desk policy.
• Adhoc responsibilities assigned by the Facilities Manager.

Required Qualifications/Experiences

• Graduate / Bachelor’s degree
• Fresher or 1 year of experience in Hospitality / Tourism / Events or proven experience in a customer service environment

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.