Student Engagement Counsellor

PW (PhysicsWallah)


Date: 3 weeks ago
City: Delhi, Delhi
Contract type: Full time
Job Title: Student Engagement Counsellor

Location: Delhi Janakpuri, Nagpur, Delhi NSP, Bengaluru - Banaswadi , Bengaluru - Whitefield , Bengaluru - JP Nagar , Chennai-Medavakkam

Role Overview: We are seeking a dedicated Student Engagement Counsellor to guide prospective students and their families through our academic offerings, ensuring they make informed decisions about their educational paths.

Key Responsibilities:

  • Student Engagement: Serve as the primary contact for prospective students and their families, providing detailed information about our programs, admission criteria, and campus life.
  • Counseling: Advise students on application procedures, financial aid options, and scholarship opportunities, tailoring guidance to their individual needs and aspirations.
  • Application Review: Assess student applications and supporting documents to determine eligibility for admission, ensuring a fair and thorough evaluation process.
  • Event Coordination: Organize and participate in recruitment events, such as campus tours, webinars, and informational sessions, to promote PhysicsWallah's offerings.
  • Data Management: Maintain accurate records of student interactions and application statuses using our admissions database, facilitating efficient tracking and follow-up.
  • Collaboration: Work closely with academic departments, financial aid teams, and other stakeholders to provide comprehensive support to students throughout the admissions process.
  • Market Research: Stay informed about industry trends, competitor offerings, and best practices in admissions and enrollment management to continually enhance our counseling services.

Qualifications:

  • Bachelor’s degree in education, counseling, marketing, or a related field.
  • 1-2 years of experience in admissions, recruitment, student services, or counseling.
  • Fluency in Kannada, Hindi, and English is mandatory.
  • Strong interpersonal and communication skills, with the ability to effectively engage with diverse audiences.
  • Excellent organizational and time management abilities.
  • Proficiency in Microsoft Office Suite and familiarity with admissions software.
  • A proactive and empathetic approach, capable of working both independently and collaboratively.
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