Analyst-SCM
Eaton
Date: 1 week ago
City: Coimbatore, Tamil Nadu
Contract type: Full time
What You’ll Do
This position is within the Supply Chain department in Coimbatore, India. Candidate will be key player to manage the entire process from receiving a customer order to its fulfillment.
This position is within the Supply Chain department in Coimbatore, India. Candidate will be key player to manage the entire process from receiving a customer order to its fulfillment.
- Receiving and recording customer orders in ERP.
- Verify order details (price, quantity and lead time). Check inventory availability in ERP and get the best lead time from planning and purchase team for non-sufficient inventory items and acknowledging the order within 48 hrs.
- Ensuring sufficient stock levels to meet the demand, tracking inventory movements and managing potential shortages.
- Managing the customer priorities with Planning, Purchase and Production team.
- Update the customer portal of key customers with the last promised date.
- Coordinate with shipping team for shipment using the right shipment mode.
- Provide customers with the real time updates on the status of their orders.
- Manage the Customer returns.
- Build Customer relationships, personalize communications and improve customer service.
- Communicate the forecasts on weekly basis to planning team.
- Analyze the order and forecast data to identify trends, optimize process and improve overall performance.
- Alert the planning, production, and purchase team if any abnormal volume / surge demand / reduction in volume well in advance.
- Review the lead time for contractual and non- contractual items and take action to improve the lead time.
- Weekly measure of Customer OTD
- Managing Expedite, De Expedite and Cancel requests from Customers.
- Manage the Firm and Forecast schedule from customers.
- Update and maintain Sales orders in MRP system for changes in delivery requirements.
- Develop and execute plans to exceed key customerr goals (Inventory DOH, OTD, Past due).
- Plan For Every Part (PFEP) to optimize the inventory and improve OTD.
- Initiate action against error messages.
- Manage the Qualification orders with Contract review and ensure all the PPAP and FAIR requirements are captured and communicated to the concerned team members.
- Coordinate Part number creation with the technical data and Manufacturing Engineering team.
- Coordinate the new RFQs with Finance, SCM and Manufacturing Engineering team and ensure quotes are provided on time to Customer.
- Resolve the price and MOQ issues with Customer.
- Review the past due and maintain at the minimum.
- Generate Customer OTD report for the previous month in the first day of every month.
- Share the annual price list to all customers and ensure the customers have uploaded the same in their database and ensure right price list is maintained in ERP.
- Drive to implement the best-practices and continual improvements in procurement process and with suppliers.
- Comply with Supply Chain and Customer related procedures and compliance requirements.
- Bachelors full time degree/ Bachelor of Engineering is preferred.
- Experience of min 5yrs (Diploma)/ min 3 years (Bachelors)
- Experience in handling intercompany orders will be preferred.
- Additional qualification in material management will be preferred
- Proficient with ERP systems & preferably MFG Pro.
- Proficient with all MS office products.
- Strong analytical and structured thinking skills
- A good team player.
- Language: Fluency in English & Tamil is required. Other South Indian languages an added advantage.
- Capable of interfacing with all levels of management.
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