Banker-Authorizer

Job Requirements

Job Description: Banker-Authorizer at IDFC FIRST Bank

Company Overview

IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. We are looking for a highly motivated and skilled individual to join our team as a Banker-Authorizer at our branch in Gwalior, Madhya Pradesh.

Job Title: Banker-Authorizer

Job Type: Full-Time

Job Category: Branch Operations & Branch Customer Service

Department: Retail Banking > Branch Banking > Branch

Location: Gwalior, Madhya Pradesh, India

Additional Parameters

• Minimum 2 years of experience in banking operations
• Knowledge of banking products and services
• Excellent communication and customer service skills
• Ability to work in a fast-paced and dynamic environment
• Strong attention to detail and accuracy
• Proficient in MS Office and banking software
• Bachelor's degree in Finance, Business Administration or related field
  
  

Job Summary

As a Banker-Authorizer, you will be responsible for ensuring smooth and efficient branch operations and providing excellent customer service. You will work closely with the branch team to meet the bank's objectives and deliver a superior banking experience to our customers.

Key Responsibilities

• Authorize and process various banking transactions such as deposits, withdrawals, fund transfers, and account openings/closures
• Verify and approve loan applications and disbursements
• Monitor and maintain cash levels in the branch
• Assist customers with their banking needs and resolve any issues or concerns
• Cross-sell banking products and services to customers
• Ensure compliance with all banking regulations and policies
• Train and mentor junior staff members on banking operations and customer service
• Collaborate with other departments to improve processes and enhance customer experience
• Generate reports and maintain accurate records of transactions and customer interactions
  
  

Qualifications

• Minimum 2 years of experience in banking operations
• Bachelor's degree in Finance, Business Administration or related field
• Knowledge of banking products and services
• Excellent communication and customer service skills
• Ability to work in a fast-paced and dynamic environment
• Strong attention to detail and accuracy
• Proficient in MS Office and banking software
  
  

If you are a self-motivated individual with a passion for banking and customer service, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. Join our team and be a part of our mission to provide innovative and customer-centric financial solutions to our customers.