Healthcare Commercial Operations - Practice Manager
Tech Economy
Date: 2 weeks ago
City: Delhi, Delhi
Contract type: Full time
About Us
Bain & Company is a global management consulting that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.
Who You Will Work With
The Healthcare Practice is responsible for building and commercializing intellectual property, creating marketing collateral and events, providing client delivery support to our Bain teams and clients, and running our internal practice operations. The practice includes the Pharmaceuticals, Medical Technology and Payer, Provider, Services sectors.
What You’ll Do
The EMEA/APAC Healthcare Regional Operations Practice Manager is responsible for supporting the EMEA and APAC Practice Leaders execute on the regional strategy for the practice, including engaging regional affiliates and experts and supporting the regional client enablement agendas. This will include being actively involved in managing the regional interlocks, understanding regional and local expertise, providing input on staffing where needed, and serving as a resource for proposals and client development for priority accounts.
Essential Functions
Support Regional Practice Leaders (40% APAC, 40% EMEA)
Education
Degree level and area of specialization needed for the performance of this role’s Essential Functions - MBA
Experience (Include the required number of years of overall experience as well as years of experience in a particular function (if applicable).
Required
We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..
Bain & Company is a global management consulting that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.
Who You Will Work With
The Healthcare Practice is responsible for building and commercializing intellectual property, creating marketing collateral and events, providing client delivery support to our Bain teams and clients, and running our internal practice operations. The practice includes the Pharmaceuticals, Medical Technology and Payer, Provider, Services sectors.
What You’ll Do
The EMEA/APAC Healthcare Regional Operations Practice Manager is responsible for supporting the EMEA and APAC Practice Leaders execute on the regional strategy for the practice, including engaging regional affiliates and experts and supporting the regional client enablement agendas. This will include being actively involved in managing the regional interlocks, understanding regional and local expertise, providing input on staffing where needed, and serving as a resource for proposals and client development for priority accounts.
Essential Functions
Support Regional Practice Leaders (40% APAC, 40% EMEA)
- Thought partner on interlocks, including setting meetings with capability teams to set goals and track progress
- Provide input to global strategy, 3-year plan and budget
- In coordination with Global Strategy and Operations team, set agenda and prepare materials for RMP meetings and regional commercial meetings; work closely with sector teams on content required
- Manage general consulting affiliate, and expert consulting, engagement; understand regional expertise to inform staffing recommendations and identify gaps to be filled by external advisors
- Onboard senior outside hires
- Provide input into HLAs for regional affiliates
- Support client development agenda and materials for priority accounts in the region as part of the client team (i30s or other, in coordination with those covered by sector team members)
- Feed materials to sector teams and capabilities, on specific interlocks, from client development and proposals, that have commercial traction/resonate with clients
- ‘Take the pen’ on proposals in region
- Collect best practices in regional wins, and lessons learned from losses
- Customize sales plays and collateral for the region/local markets
Education
Degree level and area of specialization needed for the performance of this role’s Essential Functions - MBA
Experience (Include the required number of years of overall experience as well as years of experience in a particular function (if applicable).
Required
- Current or recent Bain consulting experience at the consultant or manager level, or the equivalent at another consulting company
- Digital programs or projects work experience, including technology know-how
- Collaborative – someone who knows how to work with and through others to drive results and make change happen, and is customer service oriented
- Entrepreneurial, proactive, and productive - someone who knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; “roll up the sleeves” type of attitude
- Insightful – strong problem-solving skills and pragmatic, with a practical, “real-world” sense of what is actually “do-able”. Possesses an affinity for data-driven insights to make decisions, and able to harness knowledge and expertise of the best content to support the Practice
- Articulate and compelling in his/her oral and written communication skills; engaging and concise – with interpersonal “presence”; adaptable across executive, technical and Bain audiences
- Energetic, with drive, enthusiasm, and natural skills in relationship development – ability to develop an extensive network of relevant relationships both internally and externally, as required
- Inspirational Leadership - track record of successfully managing high-performing team members, motivating and developing colleagues above and below their own tenure
- A great colleague and teammate - passionate about the task at hand and fun to be around; someone with whom Bainies and clients go out of their way to work
We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..
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