Deputy Branch Manager - Rajkot

Niva Bupa Health Insurance


Date: 2 weeks ago
City: Rajkot, Gujarat
Contract type: Full time
JOB PROFILE

Position

Deputy Branch Manager/ Branch Manager

Location

Rajkot

Reporting Mgr. Name -

Gaurav Kalolia

Department

Base Agency

Reporting Mgr. Designation

Cluster Area Head

Offered Grade

Manager/Senior Manger

Our Purpose

At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare”

Our Values

  • Commitment
  • Innovation
  • Empathy
  • Collaboration
  • Transparency

Proficiency Level

(Please Tick)

L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)

L2: - MANAGER OF MANAGER

L3: - MANAGER

L4: - INDIVIDUAL CONTRIBUTOR

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.

Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.

Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.

Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.

ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society

For more Details visit our website- www.nivabupa.com

Key Roles & Responsibilities

Primary Role Description: -

  • Enable achievement of key business outcomes
  • Build a quality Agency by focusing on quality of hire and skilling
  • Ensure adherence to all statutory and compliance requirements
  • Drive the people agenda sharply to enable achievement of people outcomes.

Key Roles & Responsibilities:

  • Achievement of Business Plans
  • To own the business plan for the branch – both top line and bottom line targets for Team
  • Internalize the Management philosophy and business strategy of the company and drive it in the branch
  • Ensure that the existing/ new team of Agents is engaged, motivated and productive by forging a strong relationship with them
  • Ensure that new/existing Agent Advisors are constantly inducted, activated and productive for Team
  • Drive the incentive schemes to ensure that the income of the Agency managers and Agent Advisors exceed benchmark
  • Team Building
  • Recruit Quality resources –Unit Managers / Agency Managers
  • Goal setting of all Agency Managers/Sr Agency Manager/Key Agency Managers in the region
  • Regular and periodic review, monitoring and mentoring of the Agency
  • Managers to ensure that they are on track to achieve their goals
  • Regular classroom and on the field training of the team to equip them with the necessary skill sets to perform optimally
  • Ensure that the defined sales process of the company is adhered to by the team
  • Identify and groom future leaders in the team.
  • Maintain the branch discipline, culture and follow basic rhythm.
  • Business Expansion
  • Identify potential business pockets in the branch jurisdiction
  • Appoint Agents in these locations to procure business
  • Liaison with Home Office
  • Own the resource and expense budget for the Branch
  • Drive the R&R schemes floated by HO from time to time
  • Design own Branch level R&Rs, marketing activities and implement them.
  • Support the Unit Managers and team of Agents in liaison with the HO for addressing their requirements/ concerns
  • Percolate the management guidelines to the entire team.
  • Being fully compliant to all the norms laid down by the regulators and the company
  • Keeping the expense ratio of the Branch well within the defined budget
  • Maintain win- win relationship with other channels

Key Requirements – Education & Certificates

Education

  • Graduation in any discipline from a recognized educational institute
  • Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute.

Experience

Key Requirements - Experience & Skills

  • 5+ years of relevant work experience, preferably in financial services distribution.
  • 2+ years of team handling experience.
  • Agency with insurance experience are preferred.

Key Functional Competencies

Functional competency

Beginner

Intermediate

Expert

Convincing Skills

Yes

Product/Insurance Knowledge

Yes

Continuous Learning

Yes

Technology Proficiency

Yes

Team Work

Yes

Problem Solving & Analytical Skills

Yes

Compliance & Regulatory Knowledge

Yes

Customer Focus

Yes

Comments if Any/ Add. Comp.

Ok to hire from outside – Jetpur, Jamnagar, Morbi or nearby location.

NBHI Core Competencies

Behavioral Competency

Behavioral competency

Beginner

Intermediate

Expert

Result Focus

Yes

Stakeholder Management

Yes

Team Building

Yes

Development & Growth Advocate

Yes

Resilience & Adaptability

Yes

Review & Record

Yes

Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages)

Goals

Measures of Success

Weightage

Company MOS

Defined as per Company Policy

Defined as per Company Policy

New GWP

Renewal GWP

Active agents and PA

Desired Product Mix

No. of New Agents

Functional Hierarchy/ Reporting Matrix

Hiring Manager has to inform the TA Team about the Reporting manager’s grade and the candidate’s grade. (Reporting Manager and Prospective New Hire Grade to be clearly mentioned below)

M1

M2

M3

M4

M9

M5

M8

M6

M7
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