Customer support Executive
KoinBX
Date: 1 week ago
City: Madurai, Tamil Nadu
Salary:
₹100,000
-
₹300,000
per year
Contract type: Full time
- 2+ years of experience in customer support, preferably within the cryptocurrency or fintech industry.
- Strong communication skills (both verbal and written) with a customer-first approach.
- Ability to troubleshoot and resolve issues efficiently and professionally.
- Proficiency in using support software, CRM tools, and ticketing systems.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work in rotational night shifts as required.
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