Senior Business Development Executive (Bhubaneswar)
Blue Dart
Date: 2 weeks ago
City: Bhubaneshwar, Odisha
Contract type: Full time
Job Purpose
This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry.
Key Responsibilities
Sales & Revenue Growth
Education
Core Technical Skills
S.No
Key Result Areas (KRAs)
Key Performance Indicators (KPIs)
1
Growth in Area Revenues
% achievement of product-wise and channel-wise revenue targets
Achievement of yield targets (Yield per piece) for all products
2
Drive Market Growth
% increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts
3
Enhance Revenues via Channel Partners
Revenue targets achieved through RSPs and other channel partners
4
Ensure Timely Collections
Achievement of Logic Remittance targets
Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets)
5
Drive Sales Capability, Productivity, and Process Adherence
Achievement of Sales KPIs and compliance with SOPs
6
New Product Development
Successful implementation of new products in the Area
7
Foster a Performance-Driven Culture
Timely adherence to Performance Management System guidelines
8
Drive Employee Morale and Engagement
Employee retention and engagement metrics
This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry.
Key Responsibilities
Sales & Revenue Growth
- Monitor and drive Area revenue performance to achieve targeted sales growth and profitability.
- Evaluate the profitability of key accounts and take corrective measures to achieve profit targets.
- Track product-wise yields regularly and develop action plans to meet set targets.
- Manage the end-to-end sales process for the Area, ensuring revenue growth for all products.
- Develop and maintain strong relationships with existing customers, ensuring revenue retention.
- Identify and drive new business opportunities through channel partners.
- Monitor and enhance channel partner performance in terms of revenue, sales, and profitability.
- Support sales capability-building initiatives for sales teams and channel partners.
- Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners.
- Implement sales and marketing strategies to enhance market share and profitability.
- Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments.
- Negotiate rates and service offerings with customers within set approval limits.
- Maintain and update prospect details in the Saffire system on a daily basis.
- Address and resolve customer service issues in coordination with internal and external stakeholders.
- Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability.
- Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks.
- Guide and support the sales team to ensure high performance and goal alignment.
- Ensure optimal staffing levels within the Area sales team.
Education
- Graduate degree in Business Administration, Sales, Marketing, or a related field.
- An MBA or Postgraduate degree in Sales & Marketing is preferred.
- 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry.
- Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage.
Core Technical Skills
- Strong understanding of sales processes, revenue management, and market expansion strategies.
- Experience in logistics, courier services, or supply chain management.
- Proficiency in using sales tracking tools like Saffire and Avature.
- Knowledge of data analytics and business intelligence tools for tracking sales trends and performance.
- Result-Oriented: Strong drive to achieve sales targets and revenue growth.
- Customer-Centric: Ability to develop and maintain strong customer relationships.
- Analytical Thinking: Proactive approach to market analysis and business development.
- Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement.
S.No
Key Result Areas (KRAs)
Key Performance Indicators (KPIs)
1
Growth in Area Revenues
% achievement of product-wise and channel-wise revenue targets
Achievement of yield targets (Yield per piece) for all products
2
Drive Market Growth
% increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts
3
Enhance Revenues via Channel Partners
Revenue targets achieved through RSPs and other channel partners
4
Ensure Timely Collections
Achievement of Logic Remittance targets
Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets)
5
Drive Sales Capability, Productivity, and Process Adherence
Achievement of Sales KPIs and compliance with SOPs
6
New Product Development
Successful implementation of new products in the Area
7
Foster a Performance-Driven Culture
Timely adherence to Performance Management System guidelines
8
Drive Employee Morale and Engagement
Employee retention and engagement metrics
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