Freelancer Tele Counselor Jobs in Testbook - Work from home
VIHU
Date: 1 week ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
Remote
Job Requirements
Job Title: Freelancer Tele Counselor
Company Name: Testbook
Office Location: Navi Mumbai, Maharashtra, India
Salary: INR 15,000 - 37,000 per month
Employment Type: Work from home
Qualification: High school diploma or equivalent
Job Description
Testbook, a leading EdTech platform specializing in Government and Private Job Exams, is seeking Freelancer Tele Counselors to join their team. As a Tele Counselor, you will play a vital role in guiding potential students over the phone, helping them make informed decisions about the right products and assisting in their career choices. You will also be responsible for resolving queries about the company and its products, making outbound calls, following up on leads, and selling memberships to students based on their requirements. Providing excellent customer experience and explaining product features in detail will be key aspects of this role.
About Us
Testbook has established itself as the fastest-growing EdTech platform, with a focus on various job exams such as Banking, SSC, Railways, GATE, UPSC, Teaching, and more. With a registered user base of over 31 million students and a track record of solving more than 4.7 billion questions on the WebApp and Android App, Testbook is revolutionizing the industry. As part of the Testbook team, you will have the opportunity to learn, grow, and become an expert in your field. The startup culture at Testbook values flexibility, allowing you to choose projects, work on your own terms, and add your unique contributions.
Roles & Responsibilities
1Q: What qualifications are required to apply for the Freelancer Tele Counselor role?
A: Candidates should have a high school diploma or equivalent and previous experience in domestic outbound or telesales. Proficiency in the elementary Hindi language is necessary.
2Q: Is there an age requirement for this role?
A: Yes, the minimum age requirement is 18+.
3Q: Is this a remote/work-from-home position?
A: Yes, this position is fully remote/work from home.
Job Title: Freelancer Tele Counselor
Company Name: Testbook
Office Location: Navi Mumbai, Maharashtra, India
Salary: INR 15,000 - 37,000 per month
Employment Type: Work from home
Qualification: High school diploma or equivalent
Job Description
Testbook, a leading EdTech platform specializing in Government and Private Job Exams, is seeking Freelancer Tele Counselors to join their team. As a Tele Counselor, you will play a vital role in guiding potential students over the phone, helping them make informed decisions about the right products and assisting in their career choices. You will also be responsible for resolving queries about the company and its products, making outbound calls, following up on leads, and selling memberships to students based on their requirements. Providing excellent customer experience and explaining product features in detail will be key aspects of this role.
About Us
Testbook has established itself as the fastest-growing EdTech platform, with a focus on various job exams such as Banking, SSC, Railways, GATE, UPSC, Teaching, and more. With a registered user base of over 31 million students and a track record of solving more than 4.7 billion questions on the WebApp and Android App, Testbook is revolutionizing the industry. As part of the Testbook team, you will have the opportunity to learn, grow, and become an expert in your field. The startup culture at Testbook values flexibility, allowing you to choose projects, work on your own terms, and add your unique contributions.
Roles & Responsibilities
- Guide potential students over the phone in choosing the right product and making career decisions.
- Resolve queries related to the company and its products.
- Make outbound calls and follow up on assigned leads.
- Sell memberships to students according to their requirements.
- Explain product features in detail and provide guidance on how to use the packages.
- Ensure a positive and satisfactory customer experience.
- High school diploma or equivalent.
- Previous experience in domestic outbound or telesales.
- Proficiency in elementary Hindi language.
- Minimum age requirement of 18+.
- Excellent verbal communication skills.
- Ability to adapt communication style as needed.
- Strong interpersonal, research, and record-keeping skills.
- Ability to receive critique without internalizing it.
1Q: What qualifications are required to apply for the Freelancer Tele Counselor role?
A: Candidates should have a high school diploma or equivalent and previous experience in domestic outbound or telesales. Proficiency in the elementary Hindi language is necessary.
2Q: Is there an age requirement for this role?
A: Yes, the minimum age requirement is 18+.
3Q: Is this a remote/work-from-home position?
A: Yes, this position is fully remote/work from home.
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