Receptionist

Company Overview

Podar Education Network, established in 1927 by Sheth Anandilal Podar, is a premier educational institution motivated by traditional Indian values of honesty, integrity, and service. With a network of 139 schools nationwide and over 200,000 students supported by 7,800 staff members, Podar offers diverse educational streams. Headquartered in Mumbai, Podar's commitment to quality and innovation has made it a trusted leader in education. For more information, visit Podar Education Network.

Job Overview

Podar Education Network is looking for a Receptionist. This is an entry-level position suited for freshers with 0 to 1 year of work experience. As a Receptionist, you will play an integral role at the front desk, managing first impressions and providing a welcoming experience for guests and staff. The position requires proficiency in managing phone systems, customer relationships, and office tasks.

Qualifications and Skills

• Proficiency in Customer Relationship Management Software (Mandatory skill) to ensure smooth interaction with parents and visitors.
• Experience handling Multiline Phone Systems (Mandatory skill) for managing incoming and outgoing calls efficiently and professionally.
• Expertise in Front Desk Management (Mandatory skill) to maintain an organized and hospitable reception area.
• Capability in using Appointment Scheduling Software to manage and streamline the booking of meetings and appointments.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, for handling various administrative tasks efficiently.
• Strong skills in Email Communication to handle correspondence and inquiries promptly and professionally.
• Familiarity with Social Media Communication, aiding in engaging with parents and prospective clients via various online platforms.
• Competence in Office Equipment Handling, ensuring all machines are functional and maintenance needs are reported swiftly.

Roles and Responsibilities

• Greet and welcome guests, parents, and students as they arrive at the front desk, ensuring a positive and warm reception.
• Answer phones, direct calls, and take accurate messages, maintaining a high level of professionalism at all times.
• Manage incoming and outgoing correspondence, ensuring timely distribution of mail and packages.
• Assist in scheduling appointments, meetings, and maintaining calendar management for the administrative team.
• Coordinate with various departments to provide information and handle inquiries effectively.
• Support the administrative staff with document management, filing, and data entry tasks as required.
• Ensure the reception area remains tidy and presentable, with all necessary stationery and materials in place.
• Perform other administrative duties as needed to support the smooth operation of the office.