Area Sales Professional - Delhi

Siemens Healthineers


Date: 1 week ago
City: Delhi, Delhi
Contract type: Full time
Act as a technical point of contact for customer escalations, working closely with the support team to resolve issues promptly.

  • Provide timely and accurate updates to customers and manage internal stakeholder communication during escalation management.
  • Product Trainings & Hands-on Sessions:
  • Organize and lead hands-on training sessions for customers, sales and channel partner teams to enhance their proficiency in using Siemens Healthineers' Point of Care products.
  • Provide ongoing support and follow-up sessions to reinforce efficient usage and address any user concerns.

Qualification(s):

  • Bachelor's degree in a relevant field (e.g., Biomedical Engineering, Clinical Laboratory Science, etc.).
  • Proven experience (min. 3 years) in a similar role within the healthcare or diagnostics industry.
  • In-depth knowledge of Point of Care diagnostics and familiarity with Siemens Healthineers' product portfolio.
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Strong problem-solving skills and the ability to handle technical escalations efficiently.
  • Ability to work collaboratively with cross-functional teams, including sales, marketing, and support.
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