Sales Executives Gujrati Language (EdTech Process)

We Are Hiring – Sales Executives Gujrati Language (EdTech Process)

We are looking for 20 Customer Support Executives to join our growing EdTech team. This role requires excellent communication skills, problem-solving abilities, and a customer-focused approach to ensure a seamless learning experience for students and parents.

Job Details

• Position: Customer Support Executive (EdTech Process)
• Number of Openings: 20
• Salary: ₹12,000 + Incentives
• Job Type: Work From Home
• Location: Bhopal
• Language Requirement: Proficiency in Gujarati (mandatory)
  
  

Key Responsibilities

• Handle inbound and outbound customer inquiries via phone, email, and chat.
• Assist students and parents with platform onboarding and course selection.
• Provide technical support for login issues, payments, and content access.
• Resolve queries efficiently and manage support tickets professionally.
• Ensure high customer satisfaction and provide proactive solutions.
• Gather customer feedback and suggest improvements for better service.
  
  

Qualifications & Requirements

• Proficiency in Gujarati (verbal and written) is mandatory.
• 0-3 years of experience in customer support, preferably in EdTech or online education.
• Strong communication skills and the ability to explain information clearly.
• Experience in handling customer queries, troubleshooting, and issue resolution.
• Familiarity with CRM tools and customer support software.
• A proactive and customer-centric approach with multitasking abilities.
  
  

Job Type: Full-time

Pay: From ₹12,000.00 per month

Benefits

• Work from home
  
  

Work Location: Remote