Account Manager

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Job Details

Kantar is the world’s leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisation succeed and grow.

Kantar’s Centre of Excellence (CoE) team is a specialist team of insights professionals based in India and UK. The CoE works with large global clients across categories and engages with their Global as well as Local market teams. CoE’s teams in India and London manages large scale projects and works closely with client partners. This role is for CoE’s India Hub in different locations – Kolkata, Delhi/ Gurugram, Bangalore or Mumbai.

This role will give you an opportunity to elevate your skills, learn and accelerate career growth and a great sense of achievement for making tangible impact on the client’s global marketing agenda. There is opportunity to work together with a multi-skilled team within Kantar and the client’s business and access to senior global insight leaders within the client’s organisation.

Designation: Account Manager / Senior Account Manager

Location– Kolkata/ Gurgaon/ Bangalore/ Mumbai

Experience

• 4+ years of experience in quantitative consumer insights
• Experience in Brand Guidance & Tracking/ Innovation / Segmentation preferred but not essential
  
  

Qualification

• Master’s in Business Administration
• Post Graduate Degree
  
  

Role Description

We are looking for ambitious, energetic and experienced research professionals who are looking to further their career in the Consumer Insights function. You will join us with a focus on a specific area of expertise (Brand Guidance, Innovation, Segmentation, Custom Research) and drive excellence, efficiency and thought leadership to ultimately drive impactful insights for our clients & help elevate internal capabilities. Further, you will be responsible for building new client relations and nurturing existing client relationships in the role of a trusted advisor to them. The scope of work would include multi-country projects for our international clients headquartered in cities in Europe/ US and operating in 50+ markets across the Globe. In this role you will be expected to independently manage clients and advise them on research briefs & be accountable for delivering insights to senior stakeholders. As a people leader you will also be able to motivate team members to build capabilities and strive for excellence.

Key Outcomes Will Involve

• Compelling Insights: Successfully integrate different sources of data to deliver credible and compelling insights to senior client stakeholders. Presentations are usually presented through a meeting or workshop, followed by an alignment on recommended actions.
• Client Leadership: Act as a senior contact on your team’s account(s) – setting an example to the team by adding value to client relationships, ensuring the highest level of client servicing and account planning to build senior networks across our client base.
• People Leadership: Collaborating with peers and working with team members helping develop their analytical skills, insights generation abilities and client servicing skills. You will play the role of a mentor to ensure team member are engaged and are leveraging opportunities to learn, deliver and grow to their potential.
• Innovation & Futurism: Stay on trend and bring in new ideas, leverage other Kantar assets and apply new techniques & leverage tech/ digital both to drive richer insights and elevate techniques. Bringing in ideas that will drive efficiency and better returns to us as a business and to our clients.
• Commercial growth: Revenue planning will be a core element in ensuring you meet and exceed the ambitious targets we are striving for. This will also include understanding & driving compliance on commercial processes.
• Networking: Given the nature of our work that spans across various markets, you will be required to purposefully collaborate with different Kantar teams to deliver integrated solutions. Often it may also involve working closely with other agencies & various stakeholders on the client side.
  
  

Role Requirements

• Attitude/ Skills
• A commercial & curious mindset with the ability to answer clients’ big questions and eager to present their point of view
• Landing and expanding; taking ownership and spearheading the growth of successful projects/ workstreams and development of longstanding client relationships
• Commercially strong and able to spot opportunities and convert them efficiently
• Strong analytical skills and able to offer unique insights that challenge clients’ perspective by translating large data sets into impactful presentations that allow the client to make informed business decisions.
• Willing to embrace, drive and suggest change
• A desire to support individuals’ development and wellbeing with the ability to manage team workloads, and anticipate client demands
• Resilience to work at pace, remain focussed, effective and goal oriented; also helping steer team members when required
• Effective communication skills
  

Location

Kolkata, Infinity BenchmarkIndia

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.