Business Tech Analyst-CMS

IDFC FIRST Bank


Date: 4 days ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
Job Requirements

Role / Job Title: Business Tech Analyst-CMS

Function/Department: Wholesale Banking

Job Purpose

The job purpose is to Collaborate with cross-functional teams to develop and implement solutions for CMS business needs.

Roles & Responsibilities

  • Provide technical support for CMS products and services, including troubleshooting and issue resolution.
  • Conduct analysis of CMS processes and systems to identify areas for improvement and optimization.
  • Monitor and report on CMS system performance and identify potential risks or issues.
  • Stay updated on industry trends and best practices to ensure the bank's CMS offerings remain competitive.
  • Train and support end-users on CMS systems and processes.
  • Develop and maintain documentation for CMS processes and procedures.
  • Participate in project planning and implementation for new CMS products and services.

Education Qualification

Graduation: Any Graduation

Post-graduation: Any Post-graduation

Experience: 5-10 years of relevant experience of CMS Product management & vendor management.
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