Assistant Manager - Terminal Operations - Rail & Inland Terminals - Ahmedabad

DP World


Date: 1 day ago
City: Ahmedabad, Gujarat
Contract type: Full time
Job Description

Roles and responsibilities.

  • To achieve faster turnaround of rake & containers
  • Ensuring proper documentation related to EXIM, s/line, customs, and Railways.
  • To ensure compliance related to customs & railways.
  • Ensuring Proper Customer Correspondence and relationship
  • Ensuring Operational KPIs are achieved.
  • Resource management
  • Adhere to established SOPs and SOP to be reviewed from time to time.

Key Responsibility

  • Responsible for smooth operations in yard, rail & warehouse (EXIM/Domestic).
  • Ensure timely gate in and gate out operations as per SLAs.
  • Ensure to prepare various reports & showing with concerned in time.
  • Ensure there should not be any revenue leakages.
  • Plan to utilize equipment optimally and its proper management.
  • Ensure to bring efficiency in operations by providing best timely service to customers.
  • To have zero customer complaints.
  • Cost saving initiatives.
  • To follow safety and security norms of the company strictly and its implementation on the ground.
  • To maintain relationships with internal employees as well as with external vendors/ Customers/ Govt. authorities.
  • To follow strictly the SOPs of Yard, Rail & warehouse operation
  • Responsible for all warehouse functions of Inward, Put-away, Picking, Outbound and Inventory.
  • Ensure timely loading/unloading of Train.
  • Overall responsibility for Warehouse operations.
  • Maintaining Customer Level Operations SLA
  • Proper Audit/stock take, and Shrinkage under Limits as provided by Business Team
  • Maintaining Customer Level Transpiration SLA.
  • Maintaining HSE Standard and submission of reports.
  • MIS and Productivity Monitoring

Qualification & Competencies

  • Excellent interpersonal and negotiation skills
  • Willingness to roll up your sleeves.
  • Strong balance of planning and hustling
  • Previous start-up experience (preferred)
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