Sales Executive

Responsibilities

This job is provided by apna.co KEY RESPONSIBILITIES :

Customer experience : .ensure every customer is welcomed, and guided

through their visit in a warm and professional manner

Help resolve any customer concern or queries, related to treatment,

appointment or products,

Support in conducting scalp test or consultation where required

CLINIC OPERATIONS

❖ Monitor daily store opening / closing activities

❖ Ensure the clinic is clean. Organized , and stocked with required

inventor

❖ Asist with managing appointments, walk in and escalations

SALES AND PRODUCT SUPPORT

❖ Support the coaching team in explaining treatment kits

❖ Product usage and reorder benefits

❖ Up-sale or recommend suitable products based on customer history

and needs

❖ Help with the kit making and App onboarding, wherever needed,

❖ Coordinates with doctors, coaches and backend team , to ensure

seamless clinic functioning

❖ Act as a point of contact in a absence of a manager

❖ Maintain shift rosters and ensure timely updates are shared

❖ Reporting and inventory

❖ Track footfall and daily sheet and maintain MIS reports

❖ Ensure Accurate inventory management from receipt to usage

❖ Race any requirements for stock replenishment or support material

Skills And Requirements

❖ Bachelor’s degree in any fields preferred

❖ 1-3 years of experience in customer facing roles (retails, wellness ,

Healthcare ) preferred

❖ Strong communication and interpersonal skills

❖ Basic knowledge of excel, google office sheets

❖ Comfortable with tech-based processes (Apps Usage and CRM

Tools )