Assistant Manager | Operations

The role offers opportunity to work with the best in business, collaborate with cross functional teams and gain expertise in a variety of disciplines. It will be a highly visible role within the organization which shall enable the incumbent to drive large scale projects by implementing innovative technology solutions.

Responsibilities:

• Managing cross-functional projects, planning, organizing, and executing complex projects across multiple categories and stakeholders to enable the launch of new projects and processes
• Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks. Prioritize what problems need to be solved now vs. later.
• Define category metrics and track them continuously. Identify patterns and come up with action plans to move metrics in the right direction.
• Work closely with senior leaders for a deep understanding of our business and ways of working.
• Work with a multitude of teams ranging from product, design, data, technology, marketing, customer care, finance to drive new initiatives.
• Define objective and key results to measure impact of new products.
• Must be able to develop clear thinking and business rationale for driving operational excellence in execution.
• Demonstrate the ability to succeed at management, planning and forecasting, defining and implementing strategies, and exhibit impact.
  
  
  

Requirements:

• Understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation and change management principles
• Excellent communication skills and problem-solving ability
• Good analytical/data skills
• Be flexible, action and results oriented, self-starting and have strong analytical skills.
• Proactive approach and the ability to get hands-on is a success mantra for this role
• Hands-on knowledge of SQL, MS Excel
  
  
  

MediBuddy is India’s largest on-demand, full-stack digital healthcare platform that helps patients access multiple healthcare services. It gives users 24x7 access to high-quality healthcare at their fingertips. MediBuddy helps its users consult specialist doctors, order medicines and book lab tests from the comfort of their homes. It is also a partner to several leading corporate customers in the country and helps their employees access multiple healthcare benefits. MediBuddy users have access to online doctor consultations, wellness, preventive care services, fitness and hospitalization offered by its pan-India network of healthcare providers with its unparalleled reach.

It also provides its customers hassle-free, end-to-end surgery care through a Care Buddy, right from connecting them to the right surgeon to post-operative recovery care. MediBuddy’s surgery care provides specialized treatment in several other departments like Proctology, Ophthalmology, Vascular, ENT, Orthopaedics, Urology, Gynaecology, and more. With full-stack Surgery Care management services, MediBuddy assures customers an array of solutions for every medical, financing, insurance, and recovery need of its customers undergoing surgery.

The digital healthcare platform has a partner network of 90,000+ doctors, 7,100+ hospitals and clinics, 4,000+ diagnostic centers, 2,500+ pharmacies along with a team size of 2200+ members. It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere. It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere in 10 minutes. With its healthcare services available in 16 Indian languages to enable customer-friendly consultation, MediBuddy is bridging the Urban-Rural quality healthcare divide. MediBuddy offers online and offline doctor consultations, medicine delivery, lab tests at home, mental health consultations, surgery care, among other healthcare services.

MediBuddy has catered to the healthcare needs of 3Cr Indians & attends to the needs of over 35,000 Indians daily across the length and breadth of the country. The app connects patients to experienced and verified doctors for online consultations across 22+ specialities such as Dermatology, Paediatrics, Gynaecology and more, instantly via chat, video, or voice call. MediBuddy is the pioneer in providing a healthcare subscription plan under the name of MediBuddy Gold, covering unlimited specialist doctor consultations for the user and the family.

MediBuddy is also the largest provider of employee health and wellness benefit services, catering to 700+ companies across India and in turn helping 50 Lakh employees including their family members with high-quality healthcare services. MediBuddy provides services that cover health expenses across Out-patient services(OPD) and hospitalization in collaboration with insurance companies. MediBuddy is led by co-founders Mr. Satish Kannan & Mr. Enbasekar, as CEO & CTO, respectively.