Process Executive - B&L

Cognizant


Date: 3 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
Job Summary

Our people are our greatest differentiator and competitive advantage in the markets we serve We are all united in delivering the best experience for our customers As a Detections and Investigations Team Leader

Schedule Any time between 500 PM IST to 800 AM IST

Responsibilities

Organization Assignments Company Cognizant Technology Solutions

Cost Centre DebitCredit Cards Fraud

Effective Job Requisitions Detection and Investigation

Job Posting Title Detection and Investigation SPEPE

Job Description Summary Our people are our greatest differentiator and competitive advantage in the markets we serve We are all united in delivering the best experience for our customers As a Detections and Investigations Team Leader

Schedule Any time between 500 PM IST to 800 AM IST

Designation Senior Process Executive Process Executive

Essential Qualifications Graduate Post Graduate

Relevant Experience In Years

SPE Graduate Post Graduate with 2 years of experience in US Banking Industry and good academic profile

PE Graduate Post Graduate with commerce background and good academic profile

Essential Skills Personality Traits

02 years of experience in Banking for or in other Banking industry for PESPE position

Good understanding of Banking business and hands on working experience in a Cards dispute and chargeback management or any similar process

Analytical Skills Ability to use systematic disciplined and data driven methods that get to root causes and solution identification

Quality Demonstrates accuracy and thoroughness and overall quality of work is as per the requirements specified

Teamwork Gives and welcomes feedback contributes to building positive team spirit supports everyones efforts to succeed

Communication Clear and good verbal and written communication skills expresses opinion without hesitation

Domain Expertise Banking

Operational Responsibilities

Transitioning of similar process in Banking would be an added advantage

Any banking experience under cards and payments and processing experience will be preferred

Typing speed of 30 WPM Mandatory

Willingness to work in night shifts Mandatory

Knowledge of preparing Standard Operating Procedures and process maps is preferred
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