Field Services

Gunnebo


Date: 3 weeks ago
City: Thane, Maharashtra
Contract type: Full time
What You Will Do

  • Focusing on Rollouts of D365 solution.
  • Primary IT resource throughout the Project, providing the Interface for the Business to communicate

with the Product Team for D365.

  • Acquiring expertise on the Gunnebo Standard D365 solution together with their domain experience on

getting the Business ready for a Go-live

  • Excellent written and verbal communication skills (English).

Major Responsibilities:

  • Project Scoping: Assessment, FIT/GAP, Preparing Test Scenarios & Test Cases and Estimations on Training & creating quality user manuals.
  • Prepare the Key Users in the Project by empowering them to be the Key resources in the business by making them proficient in the process.
  • Enable the key users with tools, knowledge and user manuals to train and take first line support towards their end users after Go-live.
  • In certain projects the SME could be assigned to be the IT Project Manager.
  • As part of the Monthly Release Cycle the SME needs to test new releases for keeping up to date on the solution and give feedback to the Product Team to enhance quality in the solution.

Who We Are Looking For

  • Qualification: Graduate in any stream, MBA in Service Delivery preferred.
  • Minimum of 5 years directly relevant work experience in Service Delivery process.
  • At least 2 years of consulting experience on standard D365 solution.
  • Microsoft Certification in D365 Customer Engagement – Field Service module.
  • ITIL Certified.

Functional Skills:

  • Focusing on Rollouts of D365 solution.
  • Primary IT resource throughout the Project, providing the Interface for the Business to communicate with the Product Team for D365.
  • Acquiring expertise on the Gunnebo Standard D365 solution together with their domain experience on getting the Business ready for a Go-live
  • Excellent written and verbal communication skills (English).

Behavioral:

Team Management, excellent communication skills, and should have an attitude of honoring commitments.

Why join us

Are you passionate about sustainability, innovation, safety and collaboration? Our employees have ideas on how to build a safer and more sustainable tomorrow and the drive and passion to realize them. Our attention to societal trends, and our ability to translate these into business opportunities, alongside our dedication to customers, sustainability and digitalization have earned us a place among the leading companies in our industry.

We believe that building long-term relationships and integrity are keys to success. Performance driven by a forward-thinking attitude, passionate teamwork, and the strong will to continuously learn. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international and diverse and pro-active working environment. Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.

At Gunnebo, we have a bigger mission, we are working For a Safer World. Welcome with your application.

About Gunnebo Group

The Gunnebo Group is a global leader in security offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses Gunnebo Entrance Control and Gunnebo Safe Storage we offer solutions to customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking. We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets. Together we create a safer world.

Gunnebo Safe Storage specializes in certified physical security solutions. Whether this is to safely secure valuables, cash, private or business critical possessions from burglary, fire and explosion, or to provide industries with customized solutions for specific storing needs, such as pharmaceuticals or luxury products – we provide peace of mind at home, in transit and at work.
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