Front Desk Executive

Company Overview

Career Craft Consultants India Pvt Ltd is a prominent player in the education industry with its headquarters located in Gujarat. With a team of 51-200 employees, the company is dedicated to providing exceptional educational consultancy services.

Job Overview

We are seeking a dedicated and professional Front Desk Executive to join our team at Career Craft Consultants India Pvt Ltd. This full-time position is suitable for freshers with 0 to 1 year of experience. The job location includes Vadodara, Mumbai, and Ahmedabad. As a Front Desk Executive, you will be responsible for managing the front desk operations and ensuring a welcoming experience for all guests.

Qualifications and Skills

• Proficient in performing receptionist duties with a focus on accuracy and efficiency.
• Experienced in front desk executive tasks to maintain a professional and organized environment.
• Skilled in handling guest inquiries and ensuring a satisfactory visitor experience.
• Competent in data maintenance, ensuring all information is up-to-date and correctly entered.
• Strong customer service capabilities to address client needs effectively.
• Exceptional communication skills, both verbal and written, to convey messages clearly.
• Able to manage multiple tasks simultaneously while prioritizing essential duties.
• Must have a polite demeanor and professional appearance to represent the company positively.

Roles and Responsibilities

• Greet and welcome guests in a professional and friendly manner.
• Answer and direct phone calls and handle inquiries promptly.
• Maintain a tidy and presentable reception area at all times.
• Coordinate with other departments to ensure smooth operations.
• Update and manage appointment schedules and calendar bookings.
• Assist with administrative tasks such as sorting mail and data entry.
• Handle guest complaints or issues, escalating them when necessary.
• Provide support for special projects and events as needed.