Export Manager

Job Title: Export Executive – Ceramic Industry

Location: Rajkot

Key Responsibilities:

Lead Generation: Actively research and generate leads through online platforms, trade directories, exhibitions, and referrals.

Client Conversion: Engage with potential international clients, present product offerings, and convert leads into long-term customers.

Customer Relationship Management: Build and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction.

Data Management: Maintain and regularly update client databases with detailed records of interactions, preferences, and sales history.

Manage and follow up on export inquiries from various international markets.

Negotiate pricing, terms, and contracts in line with company policies.

Coordinate with internal teams to ensure timely production and dispatch.

Prepare all necessary export documentation: proforma invoices, commercial invoices, packing lists, bills of lading, certificates of origin, etc.

Ensure compliance with international trade laws and payment terms such as LC, TT, etc.

Stay updated on market trends, competitor strategies, and customer preferences.

Attend global trade fairs, exhibitions, and virtual events to promote the brand.

Requirements:

Minimum 3 years of experience in ceramic tile exports.

Strong knowledge of international marketing, export procedures, and documentation.

Proven ability to generate and convert export leads.

Excellent communication, negotiation, and client-handling skills.

Fluent in English; knowledge of additional foreign languages is a plus.

Proficiency in MS Office, CRM tools, and basic ERP systems.

Preferred Qualifications:

Experience with ceramic tile types including PGVT, GVT, Wall, Floor, Parking, and Bath tiles.

Established contacts or lead sources in key global markets (e.g., UAE, Africa, Europe, etc.).