Senior Executive
Swiggy
Date: 2 days ago
City: Chennai, Tamil Nadu
Contract type: Full time

Job Overview
Tele Sales Executive :
We are looking for experienced Tele Sales Agents to join our team at the SNO Center. The ideal candidates should have a strong background in sales and tele-calling, with a proven track record of achieving sales targets. These agents will play a crucial role in improving the conversion rate and efficiency of the SNO process by effectively handling leads and driving payments.
Key Responsibilities
Tele Sales Executive :
We are looking for experienced Tele Sales Agents to join our team at the SNO Center. The ideal candidates should have a strong background in sales and tele-calling, with a proven track record of achieving sales targets. These agents will play a crucial role in improving the conversion rate and efficiency of the SNO process by effectively handling leads and driving payments.
Key Responsibilities
- Engaging with potential leads via calls drive successful conversions.
- Utilize strong sales techniques to persuade and close deals efficiently.
- Work closely with the OSP team to enhance the overall performance of the SNO process.
- Monitor and track lead status, ensuring timely follow-ups for better conversion.
- Identify and resolve customer objections to facilitate a smooth payment process.
- Maintain high call quality standards and ensure adherence to process guidelines.
- Provide feedback on customer behavior and market insights to refine sales strategies.
- Real-Time Performance Monitoring : Ensuring immediate interventions and data-driven improvements.
- Targeted Coaching & Motivation : Actively driving agents to enhance their sales approach and maximize conversions.
- Quick Adaptation to Process Enhancements : Implementing necessary changes based on real-time insights.
- Accountability & Ownership : Strengthening leadership at the center level for better execution and alignment with goals.
- 3+ years of experience in Tele Sales / Inside Sales / Outbound Sales.
- Strong persuasion and negotiation skills to drive conversions.
- Experience in handling high-volume calls with a focus on sales closure.
- Good Knowledge of Excel and SQLTools
- Ability to work in a fast-paced target-driven environment.
- Familiarity with CRM tools (Salesforce preferred) and sales reporting.
- Excellent communication skills (Hindi, English & local language preferred).
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