Technical Manager

Job Requirements

Role/Job Title: Technical Manager

Business: Retail Banking

Roles & Responsibilities

'Monitoring and adhering to process, technical policy, project approval policy

Develop new policies/ initiatives & lead to region specific innovations.

Project Approval grid through Developer Categorization

Suggest process improvement & effective implementation of same

Conducting spot checks at various locations and suggest region specific amendments to increase business and mitigate risk.

Monitor technical evaluation process

Manage vendors involved in the technical evaluation process.

Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality.

Train and evaluate the proficiency levels of the team on the regular basis, including cross functional trainings.

Maintain TAT targets for the technical evaluation process.

Secondary Responsibilities

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• Ensure capability building and up-skilling of the team by providing adequate training to team to meet the requirements of the role and be able to handle market dynamics
• Responsible for delivering best in class merchant onboarding experience