Account Manager- Seller experience, International Seller Growth

Description

We are seeking a dynamic and results-driven Account Manager in our team for our compliance business programs , specifically focused on our cross-border trade compliance programs. This role is pivotal in driving the growth and success of our seller base and relevant products , with a particular emphasis on recruiting, on boarding, launching, and ensuring units delivery/commitment from our cross-border Products/program. The position requires close collaboration with brokers, partners, and product teams to create a seamless ecosystem for cross-border trade. This role offers an exciting opportunity to shape the future of our cross-border programs and drive significant business growth. The ideal candidate will be a strategic thinker with a hands-on approach, capable of navigating complex international business landscapes while delivering exceptional results.

Key job responsibilities

• Program Support and Growth:
• Execute strategies to recruit new sellers into cross-border programs
• Research high-potential markets and seller segments
• Contribute to improving onboarding materials
• productivity
• Support sellers in overcoming operational barriers
• Monitor cross-border performance metrics
• Stakeholder Collaboration:
• Work with cross-functional teams (product, logistics, compliance)
• Participate in program meetings and provide updates
• Maintain relationships with sellers and internal partners
• Document and share seller feedback by performing Basic Quantitative and Qualitative Analysis of Market Research Data
• Data Analysis and Reporting:
• Produce basic intelligence reports, presentations, and summaries for specific business needs and provide actionable insights to inform feature-level decisions and improve product design.
• Identify and communicate performance trends
• Flag opportunities for program optimization
• Process Enhancement:
• Follow established processes for recruitment and onboarding
• Suggest and document improvements based on experience
• Support process improvement initiatives
  
  

Basic Qualifications

• 2+ years of sales or account management experience
• 2+ years of digital advertising and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers
  
  

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for each of the managed accounts
• Experience in relationship management within technology, start-ups, or SaaS Platforms
  
  

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Company - ADCI HYD 13 SEZ

Job ID: A2907939