Associate Center Manager

This job is provided by apna.co

Open Locations

Cult Bodupal , Cult Amberpet , Cult Alwal ,

Cult Uppal , Cult Santosh Nagar

Group Company: Cultfit Healthcare Pvt Ltd Designation: Associate Center Manager Description The Operations function at Cultfit is responsible for driving in-center sales, customer experience, inventory management, customer troubleshooting and people management. Key responsibilities

• Sales: - Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials -Responsible for achieving target by driving conversion -Responsible for Upselling -Should maintain record of every interaction with new user -Should enter all details of customers, walks ins on internal tools
• Operations: -Managing center experience and incremental enhancements -Timely Opening and Closing of the center -
  
  

Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) -Managing classes and workouts

• Ensuring punctuality of trainers and classes
• Handle issues with respect to attendance, equipment and space availability
• Customer interactions and troubleshooting
• Interact with walk-ins and prospective clients
• Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere
• Take feedback from members and partners about classes and document the same
• Handle issues that may lead to consumer experience during or pre/post class
• Center facility audits and inputs
• Ensure that we do daily audits of the center and facility including all supplies and essentials
• After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full Time employment. Desired Background
• A Bachelor’s degree -0-2 years of work experience
• Passion for fitness and healthy living
• People management skills
• Good Communication skills (Proficiency in English)
• Customer centrism -Positive attitude
• Ability to resolve conflict
• Eagerness to learn How does your work impact the team’s success? Providing consistent great customer experience creates long-lasting relationships with our users & members, We're able to #makehealtheasy for these customers at an unprecedented scale.