UK HR Services Admin - Onboarding - Analyst

Deloitte


Date: 5 days ago
City: Hyderabad, Telangana
Contract type: Full time
Summary

Position Summary

HRServicesAdmin-Onboarding-Analyst-DeloitteSupportServicesIndiaPrivate Limited

Join our team of dedicated HR professionals in USI who support the UK HR Services Administration team. The USI based HR Services Administration comprises teams supporting Onboarding, Leavers, Transactions and Helpdesk. The Analyst role will supportthe HR Services for the UK geography of the North & South Europe (NSE) Firm. The primary functionoftheroleistodelivercustomercentricadministrationandtransactionalservices,ensuringthatservicelevel agreements are met, and the work output is of a high quality. The successful candidate will be supporting one of the HR Services Administration teams for Onboarding, Leavers, or Transactions.

Workyou’ll do

Asapartofthisteam,youwillbeinvolvedwiththe following:

  • DelivertheendtoendcasemanagementoftransactionsinHRServicesAdministration foroneofthefollowing teams:
  • Onboardingteam–involvingContractrelease;SAPHire –Experiencedhires,ManagedContractorsHires, EDC Hires, DIJV Hires, Overseas Hires; Current Employee Screening, etc.
  • Transactionsteam–relatedtoreferences,updatingSAPrecords,employeebenefits, etc.
  • Leaversteam–supportforleaversrelatedtransactions,lifecyclesupport,contractualleaverssupport, etc.
  • SAP/HRsystemrelatedactionsorupdatesarecompletedaccuratelyintimefordeadlinesandinlinewith procedural guidelines.
  • Deliverexcellentserviceandensureservicelevelagreementsaremetbysupportingthe teaminachievingKPIs and SLAs and escalate potential non achievement to the team leader.
  • Provideacustomerfocusedexperiencethroughthetimelyandaccuratecompletionofactivitiesand queries.
  • Providehighqualitywrittenadviceandguidanceonarangeof queries.
  • Recordandmaintainaccurateactivityinformationtrackingthroughtotimely closure.
  • OperateutilisingsoftwaresuchasServiceNowtogivethebestexperienceforournew joiners.
  • EscalatemorecomplexqueriestotheAssistant Manager.
  • Ensureworkiscompletedindependentlywithminimalsupervision, inatimelymanner,includingdata integrity/maintenance within the case management system.
  • Identifyprocessissues/opportunitiesforimprovementandraisewiththeAssistantManagertoensureefficient ways of working.
  • TakeresponsibilityforkeepinguptodatewithDeloitteHRpolicyandprocess developments.
  • SupportotherHRServicesAdministrationteamswhenneeded,andliaisonwithotherPracticeSupportServices teams as appropriate.
  • EnsurecompliancewithQRSfirstlineofdefenceactivitiesandappropriateDataProtectionlegislationatall times.

Work Location: Hyderabad ShiftTimings:2PMto11PM

The team

TheUSIteamatHyderabadsupportstheDeloitteorganizationintheUKwithawidevarietyofcapabilitieslike financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.

Qualifications

Required:

  • AnyGraduatedegreewith1-3yearsofrelevant work experience
  • HRadministration experience
  • ExperienceofthecoreMicrosoftOfficepackage Preferred:
  • Technical–KnowledgeofSAPorotherHR systems

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 186470
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