Executive
Vashi Integrated Solutions
Date: 5 days ago
City: Nagpur, Maharashtra
Contract type: Full time
2 Years
Nagpur
Full-Time
INR 18000 - 20000 (Monthly)
Job Description
Company : Vashi Integrated Solution
Job Title/Role : Sales Coordinator
Designation : Executive
Reporting : Business Manager
Location : Pan India
Experience : 0 – 3 years
Qualification : Graduate
Job Type : Full-time
Website : www.vashiisl.com
Certainly! A Customer Service Executive is a professional responsible for ensuring positive interactions and satisfaction between a company and its customers. The role typical addressing customer inquiries, resolving issues, and providing information about products or services.
Customer Interaction: Interact with customers through various channels such as phone calls, emails, chat, or in-person to address their inquiries and concerns.
Issue Resolution: Resolve customer complaints, problems, or requests by investigating the issue, identifying solutions, and implementing them in a timely manner.
Product/Service Knowledge: Have a comprehensive understand services to effectively assist customers and provide accurate information.
Communication: Communicate clearly and effectively with customers, using positive and professional language. This includes active listening to un
Documentation: Keep detailed records of customer interactions, transactions, comments, and complaints. This information can be valuable for analyzing customer feedback and improving processes.
Problem Solving: Demonstrate strong find satisfactory solutions.
Team Collaboration: Collaborate with other departments, such as sales or technical support, to ensure seamless customer experiences and the resolution of complex issues.
Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement in products, services, or customer service processes.
Communication Skills: Excellent verbal and written communication skills are essential to convey information clearly and professionally.
Empathy: Ability to understand and empathize with customers' concerns, providing a personalized and positive experience.
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Nagpur
Full-Time
INR 18000 - 20000 (Monthly)
Job Description
Company : Vashi Integrated Solution
Job Title/Role : Sales Coordinator
Designation : Executive
Reporting : Business Manager
Location : Pan India
Experience : 0 – 3 years
Qualification : Graduate
Job Type : Full-time
Website : www.vashiisl.com
Certainly! A Customer Service Executive is a professional responsible for ensuring positive interactions and satisfaction between a company and its customers. The role typical addressing customer inquiries, resolving issues, and providing information about products or services.
Customer Interaction: Interact with customers through various channels such as phone calls, emails, chat, or in-person to address their inquiries and concerns.
Issue Resolution: Resolve customer complaints, problems, or requests by investigating the issue, identifying solutions, and implementing them in a timely manner.
Product/Service Knowledge: Have a comprehensive understand services to effectively assist customers and provide accurate information.
Communication: Communicate clearly and effectively with customers, using positive and professional language. This includes active listening to un
Documentation: Keep detailed records of customer interactions, transactions, comments, and complaints. This information can be valuable for analyzing customer feedback and improving processes.
Problem Solving: Demonstrate strong find satisfactory solutions.
Team Collaboration: Collaborate with other departments, such as sales or technical support, to ensure seamless customer experiences and the resolution of complex issues.
Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement in products, services, or customer service processes.
Communication Skills: Excellent verbal and written communication skills are essential to convey information clearly and professionally.
Empathy: Ability to understand and empathize with customers' concerns, providing a personalized and positive experience.
Share with someone awesome
View all job openings
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