Process Manager
eClerx
Date: 3 weeks ago
City: Pune, Maharashtra
Contract type: Full time
Job Description
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors.
Process Manager Role And Responsibilities
Leadership and Mentorship
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors.
Process Manager Role And Responsibilities
Leadership and Mentorship
- Team Leadership: Lead and mentor a team of data scientists and analysts, guiding them in best practices, advanced methodologies, and career development.
- Project Management: Oversee multiple analytics projects, ensuring they are completed on time, within scope, and deliver impactful results.
- Innovation and Continuous Learning: Stay at the forefront of industry trends, new technologies, and methodologies, fostering a culture of innovation within the team.
- Stakeholder Engagement: Work closely with key account managers, data analysts, and other stakeholders to understand their needs and translate them into data-driven solutions.
- Communication of Insights: Present complex analytical findings clearly and actionably to non-technical stakeholders, helping guide strategic business decisions.
- Develop Predictive Models: Create and validate complex predictive models for risk assessment, portfolio optimization, fraud detection, and market forecasting.
- Quantitative Research: Conduct in-depth quantitative research to identify trends, patterns, and relationships within large financial datasets.
- Statistical Analysis: Apply advanced statistical techniques to assess investment performance, asset pricing, and financial risk.
- Performance Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of analytics solutions and their impact on the firm's financial performance.
- Cost-Benefit Analysis: Perform cost-benefit analyses to prioritize analytics initiatives that offer the highest return on investment (ROI).
- Algorithm Development: Develop and refine trading algorithms that automate decision-making processes, leveraging machine learning and AI techniques.
- Back testing and Simulation: Conduct rigorous back testing and simulations of trading strategies to evaluate their performance under different market conditions.
- Advanced Statistical Techniques: Expertise in statistical methods such as regression analysis, time-series forecasting, hypothesis testing, and statistics.
- Machine Learning and AI: Proficiency in machine learning algorithms and experience with AI techniques, particularly in the context of predictive modeling, anomaly detection, and natural language processing (NLP).
- Programming Languages: Strong coding skills in languages like Python, commonly used for data analysis, modeling, and automation.
- Data Management: Experience with big data technologies, and relational databases to handle and manipulate large datasets.
- Data Visualization: Proficiency in creating insightful visualizations that effectively communicate complex data findings to stakeholders.
- Cloud Computing: Familiarity with cloud platforms like AWS, Azure, or Google Cloud for deploying scalable data solutions.
- Quantitative Analysis: Deep understanding of quantitative finance, including concepts like pricing models, portfolio theory, and risk metrics.
- Algorithmic Trading: Experience in developing and back testing trading algorithms using quantitative models and data-driven strategies.
- A bachelor's degree in a related field, such as computer science, data science, or statistics.
- Proven experience 8 years in programming languages, machine learning, data visualization and statistical analysis.
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
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