Hotel Management (Service) Internship in Surat
Office Stag Solutions Private Limited
Date: 3 days ago
City: Surat, Gujarat
Contract type: Intern

Selected Intern's Day-to-day Responsibilities Include
- Assist senior staff
- Support hotel managers and department heads in daily operations.
- Follow instructions and perform assigned tasks efficiently.
- Learn Standard Operating Procedures (SOPs):
- Understand and follow the hotel’s policies, procedures, and service standards.
- Gain insight into hotel operations, customer service, and back-office functions.
- Greet and assist guests with check-in/check-out processes.
- Respond to guest inquiries, complaints, and requests politely and promptly.
- Handle basic paperwork, record-keeping, and data entry.
- Assist with reservation management and communication through phone/email.
- Ensure the front desk, lobby, and guest areas are neat and welcoming.
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