Program Manager

Job Summary

The Program Manager will oversee the implementation and management of VDI solutions including VMware VDI and Citrix VAD within a hybrid work model. This role requires a strategic thinker who can drive efficiency and innovation in virtual desktop infrastructure projects. The candidate will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing to the companys technological advancement and societal impact.

Responsibilities

• Lead the planning and execution of VDI projects ensuring alignment with business objectives and timelines.
• Oversee the deployment and management of VMware VDI and Citrix VAD solutions optimizing performance and user experience.
• Collaborate with IT teams to integrate VDI solutions with existing infrastructure enhancing operational efficiency.
• Provide technical guidance and support to team members fostering a collaborative and innovative work environment.
• Monitor project progress and performance metrics identifying areas for improvement and implementing corrective actions.
• Develop and maintain documentation for VDI solutions ensuring compliance with industry standards and best practices.
• Coordinate with stakeholders to gather requirements and feedback ensuring solutions meet user needs and expectations.
• Implement strategies to enhance security and data protection within VDI environments safeguarding company assets.
• Facilitate training sessions for end-users and IT staff promoting effective use of VDI technologies.
• Evaluate emerging technologies and trends in VDI recommending enhancements to improve service delivery.
• Manage vendor relationships and contracts ensuring cost-effective procurement of VDI solutions and services.
• Drive continuous improvement initiatives leveraging data analytics to optimize VDI performance and user satisfaction.
• Ensure adherence to company policies and procedures maintaining a high standard of quality and reliability.
  
  

Qualifications

• Possess strong expertise in VMware VDI and Citrix VAD with proven experience in managing complex VDI environments.
• Demonstrate excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.
• Exhibit strong communication skills capable of conveying technical concepts to non-technical stakeholders.
• Have a solid understanding of network infrastructure and security protocols ensuring robust VDI implementations.
• Show proficiency in project management methodologies with a track record of successful project delivery.
• Display adaptability to changing technologies and environments staying current with industry advancements.
• Hold a bachelors degree in Computer Science Information Technology or a related field with relevant certifications.
  
  

Certifications Required

VMware Certified Professional (VCP) Citrix Certified Associate - Virtualization (CCA-V)