Advisor

WTW


Date: 2 days ago
City: Thane, Maharashtra
Contract type: Full time
Description

  • Validation of Placements on CMS for different regions to be completed within the agreed TAT and quality standards.
  • Gain sound understanding of the Finex business, the full transactional process & role interfaces/dependencies within the own business unit & related functions.
  • Manage process of service delivery adhering to standardised Group policies and procedures
  • Understand the work flow for the process and manage priorities
  • To eliminate unwarranted queries to Ipswich team\SME within the team
  • To document & update the relevant processes for further training in the team
  • Ensure ongoing, sustainable & dynamic relationships with stakeholders(internal quality team /external) whilst managing their expectations
  • Adherence & manage assigned team fundamental activities in accordance with compliance requirements
  • Be able to add to their own knowledge and that of the team by conducting knowledge sharing sessions
  • To improve ownership and query capability on Mumbai processing and be able to discuss potential issues and plans for solution with Ipswich team

Maintain all the team trackers, mailbox and information regularly

Qualifications

Qualifications:

  • Any Graduate or Post Graduate

Skills

  • Good interpersonal skills
  • Excellent written and verbal communication skill
  • Passionate about quality
  • Ability to prioritize tasks and meet project deadlines

Knowledge

  • Knowledge of MS Office
  • Eclipse / EPIC knowledge preferred
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