Sterling Hospital - IT Head/Chief Information Officer

Key Level Strategy Development And Execution

• Develop and implement a 35-year IT strategy aligned with the hospital's overall strategic goals.
• Oversee the planning, development, and implementation of IT initiatives to support the hospital's clinical, operational, and financial objectives.
• Ensure the effective utilization of IT resources to enhance patient care, improve operational efficiency, and reduce costs.
  
  

Technology Integration And Standardization

• Lead the integration of IT systems across the hospital's various departments and units.
• Standardize technology platforms and processes to improve interoperability and data sharing.
• Develop and implement a shared-service model for IT services to optimize resource utilization and reduce costs.
  
  

Digital Transformation

• Drive digital transformation initiatives to enhance patient experience, improve clinical outcomes, and increase operational efficiency.
• Explore and implement innovative technologies to improve patient care delivery and streamline administrative processes.
  
  

Effective Budgeting And Planning

• Develop and manage IT budgets, including capital expenditures (Capex) and operational expenditures (Opex).
• Ensure efficient allocation of IT resources to support strategic priorities.
• Conduct cost-benefit analyses to justify IT investments and optimize resource utilization.
  
  

Operational Level Responsibilities

Technology Adoption And Implementation

• Oversee the selection, implementation, and maintenance of IT systems and applications.
• Ensure the effective adoption and utilization of new technologies by hospital staff.
• Provide technical support and guidance to hospital staff on IT-related issues.
  
  

Data Management And Analytics

• Develop and implement data governance policies and procedures.
• Ensure the security, integrity, and accessibility of patient data.
• Leverage data analytics to identify trends, improve decision-making, and enhance patient care.
  
  

IT Infrastructure Management

• Manage the hospital's IT infrastructure, including hardware, software, and networks.
• Ensure the reliability, security, and performance of IT systems.
• Develop and implement disaster recovery and business continuity plans.
  
  

Team Building And People Management

• Lead and manage a team of IT professionals to achieve organizational goals.
• Recruit, develop, and retain talented IT staff.
• Foster a positive and collaborative work environment.
  
  

Vendor Management And Partnerships

• Negotiate contracts and manage relationships with IT vendors and suppliers.
• Ensure compliance with vendor agreements and service level agreements.
• Establish strategic partnerships to leverage external expertise and resources.
  
  

Exemplar Patient Service Experience

Patient-Centric Technology

• Implement technology solutions that enhance the patient experience, such as patient portals, mobile apps, and telehealth services.
• Ensure that IT systems support seamless communication and collaboration between healthcare providers and patients.
• Leverage technology to improve patient satisfaction and outcomes.
  
  

Integration of Hosted Applications

Assessment And Selection

• Evaluate the suitability of hosted applications for the hospital's needs, considering factors such as cost, scalability, security, and integration capabilities.
• Select and implement hosted applications that align with the hospital's strategic objectives and IT architecture.
  
  

Integration And Management

• Ensure seamless integration of hosted applications with existing IT systems and infrastructure.
• Develop and implement processes for managing hosted applications, including security, updates, and support.
  
  

Cost Control and Digital Transformation

Cost Optimization

• Implement cost-saving measures, such as cloud computing, virtualization, and energy-efficient data centers.
• Continuously evaluate IT spending and identify opportunities for cost reduction.
• Leverage technology to streamline processes and improve operational efficiency.
  
  

Digital Transformation Strategy

• Develop a comprehensive digital transformation strategy that aligns with the hospital's long-term goals.
• Identify and prioritize digital initiatives that will improve patient care, enhance operational efficiency, and drive revenue growth.
  
  

Execution And Measurement

• Oversee the implementation of digital transformation initiatives, ensuring successful execution and achieving desired outcomes.
• Establish metrics to measure the impact of digital transformation on patient experience, clinical outcomes, and operational efficiency.
  
  

The Management reserves the right to change the required Job Description, KRA and KPIs considering prevailing business requirements with proper communication to the incumbent.

Job Competencies

• Graduate (Any) | Postgraduate (Any) from reputed university and Institute however, qualification in the technology is preferred.
• Up to 12-20 Years of experience including hands-on experience into Technology (IT Infrastructure, application, Project Management & Information security along with other areas of technology and Digital Transformation.
• Business Acumen
• Excellent Communication Skills (Written & Verbal). Knowledge of Local Language shall be a plus.
• Execution Focus
• Ability to recruit /retain /engage IT and Other staff.
• Sound knowledge of Hospital, Healthcare Management
• Expertise in Business Planning, Business Strategy and financials.
  
  

(ref:iimjobs.com)