Dell Storage (NAS & SAN)

Cognizant


Date: 3 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
JD for Storage (NAS & SAN) - Dell-EMC VMax - SRDF & SNAP, Powermax Vplex, Cisco MDS and Isilon

A Day in the Life

We offer you a position where …

  • This position is responsible to support storage operations running critical business applications.
  • Candidate must support day to day operations and projects on demand (Storage upgrades/migration/consolidation ..etc)
  • Ensure high availability and zero business impact. Support storage related task and operation for multiple OS like Windows, AIX, RHEL, ESX and Solaris
  • Candidate must coordinating with Infrastructure teams like Wintel/ESX, Unix, Backup, Network and different application teams
  • Candidate must have very good experience on Incident tickets, Change controls and continuous improvement initiatives.

Responsibilities in the role

  • Maintains smooth operation of Enterprise class Storage subsystems and multi-user Unix/Wintel computer systems, including coordination with other IT functions.
  • Champion analyzing, defining and documenting business and functional requirements and Standard Operating Procedures independently
  • Actively involved in identifying and providing value-added solutions to business.
  • Ensure customer satisfaction targets are achieved, enhance customer service adhering to SLA
  • Must learn on the job towards developing functional knowledge in multiple domains and technologies
  • Focus and Align with global technology roadmap and strategy for the respective portfolio with clearly defined involvement and outcome
  • Must acquire knowledge of CTS and Medtronic Quality tools and practices
  • Champion knowledge management initiatives across modules
  • Collaborate with other IT teams to address production issue and perform preventive actions.

Skills Required

  • Graduation with full time Educational qualification required for this position

5+ Years experience in the field of Storage technologies( Enterprise NAS (EMC Isilon and NetApp)

Below Are The Technical Skills Required For This Position

  • Minimum 4 to 5 years of experience with expertise in Storage production support team
  • Primary Skill – EMC – VMAX /POWERMAX, NetApp Filers, EMC Isilon administration.
  • Secondary Skill – UNITY, VPLEX. XIO, CISCO MDS SAN switches
  • Strong skills on DELL VMAX/Powermax SRDF (Sync, Async, ACP) and Symsnapvx
  • Strong experience of NAS (EMC Isilon ) -NFS, CIFS,SMB configuration
  • Strong experience of EMC Isilon (SnapIQ, SnapshotIQ, SyncIQ, InsighIQ, CloudIQ)
  • Technically strong in NetApp technology. ( C-Mode & 7-Mode - CLI experience is preferred)
  • In depth knowledge in Netapp Clustered Mode ( NAS- CIFS/SMB/NFS/ NDMP, LUN/ Shares, Vserver Management, Snap Mirror, DR Config, DR Test etc.)
  • Understanding of CISCO MDS Switches and DCNM
  • Good knowledge on SAN & NAS Systems Administration
  • Good Analytics skills, problem solving with day to day issues
  • Ensuring the tickets are attended and resolved as per the SLA.
  • Ensure the environment is healthy by doing daily health checks and preventive corrections.
  • Knowledge on storage monitoring tools
  • knowledge of storage and backup for Linux, AIX, Solaris & Windows operating system
  • Good Knowledge on Shell / Perl or Python scripting
  • Collaborate with datacenter operations team, Internal and external vendors.
  • Should be flexible to work on weekends & off hours during for supporting projects tasks.
  • Flexibility to work as Oncall during weekends and off-business hours.
  • Must have excellent Communication skills
  • Must have good ITIL Knowledge to manage SLA for the Incident, Changes, Problem changes

Preferred (Optional) Skills

  • Cloud Platform knowledge
  • Knowledge on EXSI Hardware, CISCO UCS Manager
  • Knowledge on Backup tools such as TSM, NetBackup, would be an added advantage.
  • Basic overview of SAP Application, DB2, Oracle functions
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