Receptionist

JLL


Date: 1 day ago
City: Aurangabad, Maharashtra
Contract type: Full time
Position Overview

As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment.

Key Responsibilities

  • Visitor Management: Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department.
  • Call Handling: Answer, screen, and forward incoming phone calls promptly and professionally.
  • Scheduling & Coordination: Manage calendars, schedule appointments, and coordinate meetings for staff members.
  • Mail & Deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed.
  • Administrative Support: Assist with clerical duties such as filing, photocopying, data entry, and document preparation.
  • Office Supplies Management: Monitor and maintain inventory of office supplies; reorder as necessary.
  • Security & Safety: Ensure the reception area is secure by following safety procedures and controlling access via the reception desk.
  • Record Keeping: Maintain accurate records of visitors, deliveries, and other relevant logs.
  • Support to HR & Operations: Assist with onboarding new employees and coordinating internal events or meetings.

Required Skills & Qualifications

  • Educational Background: High school diploma or equivalent; additional certification in Office Management is a plus.
  • Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers.
  • Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals.
  • Organizational Abilities: Strong organizational skills with the ability to multitask and prioritize effectively.
  • Customer Service Orientation: Demonstrated customer service skills with a friendly and approachable demeanor.
  • Professional Appearance: Consistent, professional dress and manner.

Desirable Attributes

  • Adaptability to changing office environments and tasks.
  • Ability to handle confidential information with discretion.
  • Proactive approach to problem-solving and task management
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