Project Coordinator

About Milliman Connect

Milliman Connect is a digital platform by Milliman that provides tools and services for insurance and financial industry clients. It offers data analytics, reporting, and risk management solutions to streamline operations and improve decision-making.

Duties/Responsibilities

• Coordinate project activities, resources, equipment, and information.
• Manage client relationships and act as the main point of contact for client communications.
• Handle email correspondence promptly and professionally.
• Monitor software systems and applications to ensure optimal performance.
• Raise and track support tickets as necessary and ensure timely resolutions.
• Liaise with offshore teams to coordinate project tasks and communications.
• Monitor and track project progress and handle any issues that arise.
• Use project management tools to monitor working hours, budget, and plans.
• Prepare and maintain comprehensive project documentation, plans, and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
  
  

Required Skills & Attributes

• PMP/PRINCE2 certification is a plus.
• Experience with Agile/Scrum methodologies.
• Knowledge of IT infrastructure and software development processes
  
  

Required Qualifications

• Bachelor’s degree in information technology, Business Administration, or a related field.
• Proven experience as a Project Coordinator or similar role in IT projects.
• Familiarity with project management software tools, methodologies, and best practices.
• Excellent communication and organizational skills.
• Strong problem-solving skills and attention to detail.
• Experience in client management and onshore coordination.
• Ability to work independently and as part of a team