L1 DevOps Support Engineer

Job Title : DevOps (L1) Support Engineer

Location : Navi Mumbai (Onsite)

Experience : 2+ Years

Qualification : BE/BTech in Computer Science or Information Technology

Job Description

We are seeking a proactive and technically skilled DevOps (L1) Support Engineer to join our growing team in Navi Mumbai. As an entry-level DevOps professional, you will play a key role in supporting and enhancing our DevOps infrastructure, tools, and processes. This role requires a solid foundation in cloud technologies, scripting, and CI/CD methodologies, along with a passion for continuous learning and collaboration.

You will work closely with cross-functional teams, including developers, QA, and IT operations, to ensure smooth deployment, monitoring, and support of applications and infrastructure. The ideal candidate will be someone with 2 years of experience in a similar technical support or DevOps role, eager to grow within a dynamic and fast-paced environment.

Roles & Responsibilities

• Participate in interactive sessions with project stakeholders to gather technical requirements and document DevOps needs.
• Assist in designing, maintaining, and supporting automated DevOps pipelines for build, test, and deployment workflows.
• Support the migration and standardization of version control systems, particularly Git-based workflows.
• Evaluate current DevOps processes and help identify areas of improvement and automation opportunities.
• Collaborate with software development and IT operations teams to support effective and efficient CI/CD practices.
• Provide first-level support for DevOps tools, environments, and infrastructure issues.
• Troubleshoot build and deployment errors and escalate issues when necessary.
• Maintain and update documentation, including technical procedures, support guides, and knowledge base articles.
  
  

Skills & Qualifications Required

• Bachelor's degree in Computer Science OR Information Technology
• Minimum of 1+ years in a cloud or DevOps support environment.
• Basic knowledge and hands-on exposure to DevOps tools and methodologies, including CI/CD pipelines, version control (preferably Git), and scripting (Bash, Python, or PowerShell).
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Understanding of containerization and orchestration concepts (e.g., Docker, Kubernetes) is a plus.
• Strong analytical and problem-solving abilities with a structured troubleshooting approach.
• Good verbal and written communication skills to effectively interact with team members and stakeholders.
  
  

(ref:hirist.tech)