UK HR – Senior Analyst- Onboarding- Hyderabad

Deloitte


Date: 16 hours ago
City: Hyderabad, Telangana
Contract type: Full time
Summary

Position Summary

HRServicesAdmin-Onboarding-SeniorAnalyst-DeloitteSupportServicesIndiaPrivate Limited

JoinourteamofdedicatedHRprofessionalsinUSIwhosupporttheUK HRServicesAdministrationteam.Theprimary function of the USI HR Services Admin Onboarding Senior Analyst role is to enable a smooth end to end Onboarding experience, making sure that the new joiners are supported and onboarded within set deadlines.

Workyou’ll do

Asapartofthisteam,youwill beinvolvedwith the following:

  • Deliveryoftheendtoendprocessessuch as:
  • Experiencedhireonboarding,studentonboarding,andassociateonboardingcase management
  • Employeescreening;Deloittepersonalfiles audits
  • Mailboxmanagement,WorkAllocation,Qualitychecking, Reporting
  • Highattentiontodetailiscritical;strongcustomerservicefocus;problemsolvingskills;andthedrivetotakean issue and see it through to resolution.
  • SAP(HRsystem)relatedactionsorupdatesarecompletedaccuratelyintimeforpayrolldeadlinesandinline with procedural guidelines.
  • DeliverexcellentserviceandensureservicelevelagreementsaremetbysupportingtheAnalystsachievingKPIs and SLAs by monitoring work volumes and escalate potential non achievement to the AssistantManager.
  • Provideacustomerfocusedexperiencethroughthetimelyandaccuratecompletionofactivitiesand queries.
  • OperateutilisingsoftwaresuchasServiceNowtogivethebestexperienceforournew joiners.
  • Excellentcommunicationbothverbalandwritten.Providehighqualitywrittenadviceandguidanceonarange for Onboarding queries.
  • Recordandmaintainaccurateactivityinformationtrackingthroughtotimely closure.
  • PointofcontactforescalationsofcomplexissuesfromAnalystsintheteam.Escalatemorecomplexqueriesto the Assistant Manager.
  • Ensureworkisappropriatelydistributedandcompletedwithintheteamaccuratelyandinatimelymanner, including data integrity/maintenance within the case management system.
  • Identifyopportunitiesforprocess/efficiencyimprovementandworkonthemwiththeAssistant Manager.
  • Workallocationbasedonpriority,peerchecking/qualityaudittobedoneforalltransactionsprocessedbythe team on a daily basis, the findings to be shared with theLead.
  • TakeresponsibilityforkeepinguptodatewithDeloitteHRpolicyandprocess developments.
  • Liaisonwithotherteamsas appropriate.
  • EnsurecompliancewithQRSfirstlineofdefenceactivitiesandappropriateDataProtectionlegislationatall times.

Qualifications

Required:

  • AnyGraduatedegreewith4-6yearsofHRS/relevantwork experience
  • HRadministration experience
  • ExperienceofthecoreMicrosoftOfficepackage Preferred:
  • Technical–KnowledgeofSAPorotherHR systems

Work Location: Hyderabad ShiftTimings:2PMto11PM

#EAG-Talent

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 302130
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