Regional Head

Livspace


Date: 12 hours ago
City: Mumbai, Maharashtra
Contract type: Full time
About Us

Livspace is Asia’s largest and fastest-growing home interiors and renovation platform. Leveraging its proprietary technology, the company delivers end-to-end home interior and renovation solutions, encompassing modular solutions, furniture, false ceilings, soft furnishings, décor, civil works, and more. The company serves homeowners across diverse market segments in India and Singapore.

Since the company was founded in 2015, Livspace has revolutionized a highly fragmented industry by setting new benchmarks in quality, innovation, and execution. To date, the company has successfully transformed the homes of over 100,000 satisfied customers through its presence in 80+ cities and 110+ Experience Centres.

Backed by marquee investors, the company’s goal is to continue strengthening its dominance in India as an industry leader and the largest employer of interior designers. Livspace remains committed to redefining industry standards by introducing new products and services, enhancing site execution processes, improving manufacturing techniques, and ensuring seamless project delivery—all with the ultimate goal of turning homeowners’ dreams into reality.

For more information, please visit: https://www.livspace.com/in/about-us

Job Description

The Regional Head (RH) will lead and manage a team of Area Sales Executives (ASEs) and Area General Managers (AGMs) to drive Livspace’s franchise expansion goals. The RH will play a pivotal role in ensuring seamless team operations, strategic planning, and achievement of regional onboarding targets. This role requires a proactive leader who is highly skilled in team management, data analysis, and franchise operations while being aligned with Livspace’s growth objectives.

Key Responsibilities

Team Leadership & Management

  • Supervise and guide a team of ASEs and AGMs to ensure alignment with Livspace’s objectives.
  • Conduct regular team reviews to monitor performance, address challenges, and maintain motivation.
  • Provide strategic direction and actionable plans to achieve franchise onboarding targets for the region.

Planning & Strategy

  • Develop and execute region-specific strategies in collaboration with the AGMs and ASEs.
  • Oversee franchise onboarding numbers for the assigned region and ensure KPIs are consistently met.
  • Create and implement data-driven strategies to improve lead generation, engagement, and conversion rates.

Training & Development

  • Conduct training sessions to ensure team members are well-versed in Livspace’s processes, SOPs, and CRM tools.
  • Motivate and mentor team members to enhance performance and align with the company’s growth vision.

Franchise Operations & Closures

  • Assist AGMs in finalizing franchise closures by actively participating in negotiations and meetings.
  • Travel as required to support franchise onboarding and strengthen regional market presence.

CRM & Data Management

  • Ensure the team maintains accurate and up-to-date records in the CRM system.
  • Analyze data to identify trends, challenges, and opportunities for improvement in franchise operations.

Key Result Areas (KRAs)

  • Achievement of regional franchise onboarding targets.
  • Effective management and development of ASE and AGM teams.
  • Timely and successful completion of franchise operational setup.
  • Strong alignment with Livspace’s growth objectives and SOPs.

Job Requirement

Qualifications And Skills

  • Bachelor’s degree in business, marketing, or a related field (MBA preferred).
  • 8+ years of experience in sales, business development, or franchise operations, with at least 2-3 years in a leadership role.
  • Proven track record in team management, franchise closures, and target achievement.
  • Strong proficiency in CRM tools and data analysis.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to travel extensively to support team activities and franchise closures.
  • Self-motivated, proactive, and aligned with company growth objectives.
  • Team-oriented with a collaborative approach to problem-solving.
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