Engineer /Sr. Engineer - Service Sales

GEA Group


Date: 15 hours ago
City: Vadodara, Gujarat
Contract type: Full time
Responsibilities / Tasks

1- Sales-

  • Travels to clients for the purpose of customer interaction, market evaluation, Service product presentations and demonstrations
  • Sale of GEA products, spare parts, Plant SLA/AMCs by describing / presenting and explaining the customer support products & services to the customer
  • Negotiation of offers, quotations and contracts
  • Generates the sales concept and final quote with consultation of the appropriate parties with the best value proposition for our customers
  • Deploy of Sales Tools
  • Writing visit and sales reports\
  • Update CRM system
  • Provides market feedback (competition trends etc.)

2- Customer Service-

  • Analysis of customers potential and gap in order to visit pro-actively customers and generate business
  • Verification and completion of the customers’ expectations in respect to the proposed solution
  • Development of customized service solutions
  • Review technical condition of the plant on site and advising clients on replacement/ renewal of existing technical systems incl. technical clarification
  • Technical and commercial support
  • Contact person for customers in case of spares requirements, disturbances, measurement errors

3- Commercial Processing-

  • Calculations of service and spare parts offers
  • Review of order/offer-proceeding
  • Creation of offers, quotations and contracts

Your Profile / Qualifications

  • Degree in process/mechanical engineering or equivalent education
  • Excellent service knowledge
  • Excellent knowledge in service tools and techniques
  • Good commercial skills
  • Very good process technology knowledge
  • Very good knowledge of English
  • 5-7 years in service and / or sales engineering
  • Exposure in Food & Dairy processing plants & Spray Dryers

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