Clinical Application Specialist - CT

GE HealthCare


Date: 4 hours ago
City: Guwahati, Assam
Contract type: Full time
Job Description Summary

Responsible for providing formal technical and clinical support in CT during the sales process within a geographic region. Responsibilities include delivering pre-sale product demonstrations, post-sale installation, training, customer service activities, and ongoing customer support. This includes on-site clinical in-servicing and go-live support. May also be required to take on a leadership role within the local team.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

  • The incumbent will be responsible for providing clinical application support for CT to customers of radiology imaging solutions at healthcare facilities across the territory. They will deliver on-site training as well as remote technical assistance for troubleshooting and resolving product-related issues.
  • They will also actively engage in promoting our products and services through presentations and demonstrations at conferences, trade shows, and customer sites.
  • Provide on-site clinical application support to customers, including installation, configuration, testing, validation of application software, and user training.
  • Assist in pre-sales activities by supporting marketing efforts with product evaluations and demonstrations, and by offering clinical input to potential customers.
  • Remotely support customers with product selection, system configuration, connectivity, networking, and technical troubleshooting.
  • Coordinate the activities of other application specialists assigned to customer sites.
  • Collaborate closely with sales representatives to ensure effective communication of customer clinical needs and priorities.
  • Work with internal teams (e.g., development, quality assurance, documentation) to relay customer requirements and feedback for existing and new products.
  • Develop educational materials such as image galleries, brochures, posters, and videos.
  • Attend conferences and trade shows to promote products and services to current and prospective customers.
  • Act as a liaison between customers and internal departments to facilitate problem resolution and product improvement.

Required Qualifications

  • Knowledge level is comparable to a Bachelor's degree/ Master's degree in Medical Imaging Technology from an accredited university or college
  • Minimum 2+ years of commercial applications/modality experience in CT
  • Experience in PACS/RIS/HIS would be added advantage

Desired Characteristics

  • Strong oral and written communication skills.
  • Demonstrated ability to analyze and resolve problems.
  • Ability to document, plan, market, and execute programs.
  • Established project management skills.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https://www.ge.com/careers/fraud

Additional Information

Relocation Assistance Provided: Yes

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