Business Associate

Roles and Responsibilities:

• Supply/ demand operations: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
• Market mapping on both Demand and Supply side.Responsibility for the Delivery of Partner and Customer Targets for assigned areas
• Community management: actively moderate (bring people together), leverage, and rule the driver customer community to shape the best service quality to users and the best worth for drivers.
• Retention: Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal-wise supply fulfillment, customer retention, etc
• Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc
• Execute Marketing and Branding initiatives for the city as per the BTL plans
• Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights

Skills Required:

• Minimum 1 year of field experience
• Added advanatge if done people management
• Strong verbal and written communication skills.
• Analytical skills with basic excel
• Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment
• An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus
• Willingness to roll up sleeves and get hands dirty by being on the field most of the time.
• Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn