IT Associate

Job Title: IT Associate – Vadodara

Location: Vadodara (On-site)

Department: IT Support

Experience Required: 1–3 years

Type: Full-time

What You’ll Do

We are looking for a hands-on IT Associate for our Vadodara center, with strong experience in CCTV operations and maintenance. The role includes end-to-end on-ground IT support, focusing on ensuring the security infrastructure and tech setup run smoothly.

Key Responsibilities

• CCTV Setup, Maintenance & Monitoring:
• Install, configure, and maintain CCTV systems across the facility.
• Ensure real-time monitoring and timely backup of surveillance footage.
• Troubleshoot camera or DVR/NVR-related issues and coordinate with vendors when needed.
• Hardware Support:
• Troubleshoot issues with laptops, desktops, routers, printers, and classroom tech devices.
• Maintain inventory of IT assets and ensure timely repairs/replacements.
• Network & Connectivity:
• Diagnose and resolve basic networking issues (LAN, internet, WiFi outages).
• Coordinate with ISP or internal IT team for escalations.
• Classroom & Office Tech Setup:
• Manage AV systems, smart boards, and mic setups used in live classes.
• Provide prompt on-site IT support to faculty and staff.
• Reporting & Documentation:
• Maintain logs of CCTV checks, system health, and IT issues raised/resolved.
• Assist in onboarding setup for new employees.

What You’ll Need

• 1–3 years of hands-on experience in CCTV handling and IT hardware support.
• Familiarity with CCTV troubleshooting, DVR/NVR systems, and camera placements.
• Basic knowledge of networking and internet troubleshooting.
• Good communication and coordination skills.
• Proactive attitude with strong problem-solving ability.

Nice to Have

• Experience working in educational institutes or high-footfall environments.
• Knowledge of IT ticketing tools and asset tracking.

What We Offer

• Opportunity to work with India’s fastest-growing EdTech startup.
• Exposure to high-impact operations with real-time learning.
• Supportive, dynamic work culture.
• Growth path within the central IT team based on performance.