Sales Executive in Faridabad, Delhi, Ghaziabad, Gurgaon, Noida

Key Responsibilities

• Respond promptly and professionally to inbound leads via calls, WhatsApp, email, and social media
• Understand client requirements and recommend gifting options based on budget, occasion, quantity, and timeline
• Prepare quotations and product mockups with support from design and operations teams
• Manage the entire sales process from enquiry to order confirmation, coordination, and delivery follow-up
• Build rapport with clients to drive referrals and repeat orders
• Meet monthly sales targets by executing defined strategies
• Coordinate with internal design, procurement, and logistics teams to ensure timely order execution
• Share customer feedback to support product improvement initiatives
  
  

Requirements

• Possess 6 months to 1 year of experience in sales, client servicing, or customer success (preferably in events, gifting, retail, or e-commerce)
• Demonstrate strong interpersonal and communication skills in English and Hindi
• Maintain a friendly and professional approach in client conversations with keen attention to detail
• Manage multiple inquiries and projects efficiently
• Apply strong follow-up skills and uphold a customer-first mindset
• Use Excel, Google Sheets, WhatsApp Web, Gmail, and other communication tools proficiently
  
  

Nice To Have

• Experience collaborating with wedding planners, event managers, or lifestyle brands
• Familiarity with custom packaging, printing, or gift curation
• Display a creative mindset with a good eye for aesthetics and presentation
  
  

About Company: We at B-Gifts conceptualize gift boxes that reflect your love and gratitude toward your dear ones. Thoughtful gifting is the idea behind our curation, which is why we are here to capture your feelings into little tokens of love that the recipients can take back as fond memories.