Deputy General Manager - Process Excellence & Projects - Global Service Centre

Job Description

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Role Purpose

We are looking for a seasoned leader in Finance transformation. The ideal candidate will have a deep understanding of various aspects of finance processes including Order to Cash, Procure to Pay, Record to Report. Prior knowledge of running finance operations in off-shore environment will be essential, coupled with strong business analytical skillsets around key tools Lean SixSigma, BOTs, project management, and change management skills. You will collaborate with cross-functional teams to design and implement innovative solutions to enhance efficiency, streamline processes, and improve financial performance.

Designation: Deputy General Manager – Finance Transformation

Base Location: Navi Mumbai

Reporting to: VP - Head Of GSC

Key Role Responsibilities

• Lead the design and implementation of strategic initiatives to transform the finance function.
• Assess current financial processes, systems, and controls to identify opportunities for improvement and optimization.
• Perform deep dive analysis to identify solution & business case benefits of transformation, based on understanding of business challenges & stakeholder feedback
• Develop and execute project plans, timelines, and deliverables to ensure successful implementation of transformation projects.
• Engage with onshore stakeholders to prepare transition approach, including solutioning / staffing and knowledge transfer approach. Create end-to-end solution artifacts, define architecture and implementation plans, and draft detailed plan
• Analyze stakeholder requirements and map business processes to tailor technology or service solutions
• Collaborate with finance, technology, and business teams to define requirements, design solutions, and drive change.
• Develop and deliver training programs to educate stakeholders on new processes, systems, and controls.
• Monitor and evaluate the effectiveness of transformation initiatives and make recommendations for continuous improvement.
• Stay abreast of emerging trends, technologies, and regulatory changes in the banking and finance industry.
  
  

Skills & Competencies

• Have a minimum of 15 years’ strong experience in a global organization with at least 7 years of experience in Finance transformation.
• Have a strong understanding of performance management systems, process and best practices.
• Exposure to ERP roll out will be an advantage
• Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.
• Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.
• Detail oriented - You pay strong attention to the details as it is one of your core qualities. As far as you are concerned, anything worth doing is worth doing right, every single time. You stay focussed and nothing falls through the cracks on your watch.
• Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.
• Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.
• Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.
• Confidentiality - You always consider and protect the confidentiality of company data.
• IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel, PowerPoint and Visio.
• Flexibility to travel - You are ready to travel between 10% of the time across the globe for any project specific requirements (If any).
• Languages - You speak and write fluent English – additional languages are a bonus.
  
  

Education

• Graduate Finance & Accounting
• Preferred: Chartered Accountant, CPA, CMA or equivalent
• Lean Six Sigma certification (Green belt)
  
  

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success, and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.