Project Manager

Designation: Project Manager

Location: Ahmedabad

Department: Technical

About The Role

We are seeking a proactive, experienced Project Manager to lead the delivery of our software projects from inception to post-launch support. This is a key customer-facing role that requires you to act as the primary point of contact for clients, translate business needs into actionable plans, and ensure seamless execution with cross-functional teams. You will be responsible for driving project outcomes, championing Agile best practices, and supporting both internal teams and customers to deliver high-quality software solutions.

Key Responsibilities

• Project Leadership: Own and manage the full project lifecycle—initiation, planning, execution, delivery, and support—for software development projects.
• Client Engagement: Serve as the primary interface for customers. Build trusted relationships, understand their business objectives, and set clear expectations.
• Project Estimation: Prepare detailed project estimations for timelines and resources based on business requirements and technical inputs.
• Requirements Management: Elicit, document, and clarify business requirements. Translate these into detailed technical requirements and user stories for development teams.
• Sprint & Resource Planning: Organize and run sprint planning, daily stand-ups, reviews, and retrospectives. Coordinate resource allocation and manage project backlogs.
• Project Tracking: Monitor project progress, risks, and issues using Jira, ClickUp, or similar tools. Ensure tasks are delivered on time and within scope.
• Cross-functional Coordination: Work closely with engineering, QA, UI/UX, DevOps, and support teams to remove blockers and drive solutions forward.
• Ticket Resolution Support: Proactively assist the support team with ticket prioritization, escalation, and resolution—especially for complex or high-impact issues.
• Stakeholder Communication: Provide regular status updates, progress reports, and dashboards to both internal teams and external clients.
• Quality & Delivery Assurance: Ensure deliverables meet business and technical requirements, quality standards, and are delivered within the agreed budget and timelines.
• Continuous Improvement: Capture lessons learned, improve project management processes, and foster a culture of accountability and transparency.
  
  

Key Skills And Experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Minimum 8 years of professional experience in the IT/software industry, with at least 1 year in a project management or team lead role.
• Proven track record of successfully delivering software projects, ideally for multiple clients or business domains.
• Hands-on experience with Agile/Scrum methodologies and associated tools (Jira, ClickUp, Confluence, Trello, or equivalent).
• Strong ability to break down complex business problems into clear technical deliverables.
• Excellent communication, negotiation, and interpersonal skills.
• Strong hold on communication channels like Calls, Email, Teams, Slack, WhatsApp, Telegram etc.
• Well versed with Google Drive, Sheet, Docs, Slides as well Microsoft’s OneDrive, Outlook, Word, Excel, PowerPoint.
• Have good hold of ChatGPT, Perplexity, Gemini, Cursor, Gamma like AI tools.
• Strong analytical and problem-solving abilities.
• Demonstrated leadership in driving results and motivating cross-functional teams.
• Ability to manage multiple projects and priorities in a dynamic, fast-paced environment.
• Familiarity with software development lifecycles, deployment pipelines, and DevOps practices.
  
  

What We Offer

• Opportunity to lead and deliver impactful technology projects for diverse clients.
• Exposure to cutting-edge technologies and industry best practices.
• Dynamic, inclusive, and learning-oriented culture.
• 5-day work week with flexible working hours.
• Support for continuous professional development and certifications.