Operations Team Member-AFD SERVICES-RA Operations - #14161

Kotak Mahindra


Date: Nov 19, 2021
City: Jugsalai, JH
Contract type: Full time
Kotak Mahindra

Team member of Projects Team/Core BSG Team in Retail Operations

  • Perform requirement gathering and analysis, understand current systems and prepare Business Requirement Documentation (BRD) for new enhancements
  • Partner with departments and users to gather all functional, technical, and business requirements to formulate specification documents, work flows and obtains sign-off from users on specifications
  • Design and execute test plans to ensure that requirements and specifications are implemented properly and meet strategic and operational objectives
  • Responsible for activities which ensure the operational effectiveness and excellence of the business unit
  • To resolve the daily issues and query handling for the issues related to various projects implemented by the team
  • Thorough analysis of system issues faced and provide effective solutions
  • Coordinate with different internal and external teams for execution of all the requirements

Job Requirements:

  • Understanding on various Retail Asset Products (Consumer & Commercial – PL, BL, OD, HF, LAP, CDF, CV, LCV, CE, TFE,)
  • Exposure to Retail Liability products & related process (CA, SA, TD, etc)
  • Must have understanding on overall Retail Systems – BCIF, Finacle, Core Nx etc
  • Understanding of systems & nuances of these systems in operational activities
  • Knowledge of emerging Industry practices on above mentioned areas
  • Preferably, experience in handling project workflows and exposure to retail assets
  • Ability to implement and execute structured change management process
  • Strong planning and organizing skills
  • Strong attention to details and problem solving abilities
  • Strong verbal and written communication skills


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