JC Onboarding Lead C ( 78510497 ) - #941498

Jio


Date: 1 week ago
City: Mathura, Uttar Pradesh
Contract type: Full time

Posted Date :

05 Feb 2024

Function/Business Area :

Customer Service

Location :

JC Cust Onboarding Mathura, Mathura, Utt

Job Responsibilities :

1. Monitor the work of data verification agents to reduce rejection rate

2. Ensure adherence to process service level agreement to meet TAT

3. Audit Customer acquisition forms verified by data verification agents

4. Extend support in regulatory audits

5. Train the stakeholders on submission of correct KYC documents

6. Circulate product and process updates to team and channel partners

7. Assist in activation, verification & feedback survey of COCP accounts

Education Requirement :

Graduation degree in any discipline (Full time/ Part time/

Correspondence)

Experience Requirement :

4 - 6 years

Skills & Competencies :

1. Knowledge of data verification

2. Customer query handling skills

3. Problem solving skills

4. Interpersonal skills

5. Target orientation

6. Attention to Detail

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