Advisor Outbound Sales ( 78538048 ) - #941499

Jio


Date: 2 weeks ago
City: Hubli, Karnataka
Contract type: Full time

Posted Date :

07 Feb 2024

Function/Business Area :

Customer Service

Location :

CCE Outbound Sales Hubli_3, Hubli - Hubl

Job Responsibilities :

1. Migration of free trial customers to paid customers through outbound

calls

2. Liaison with customer for upselling and cross selling

3. Handle inbound customer queries and explain about the product and

offer information

4. Manage and resolve customer complaints

5. Enter new customer information into the system and update existing

customer information

6. Identify and escalate priority issues

7.Follow communication procedures, guidelines and document all call

information according to standard operating procedures

Education Requirement :

10+2/Non technical Graduate

Experience Requirement :

6 - 12 Months

Skills & Competencies :

1. Knowledge in telesales

2. Speak and write local language

3. Verbal and listening skills

4. Interpersonal Skills

5. Attention to detail

6. Result oriented

7. Customer centricity

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