Principal Developer (ServiceNow) - #941571

Norton


Date: 1 week ago
City: Chennai, Tamil Nadu
Contract type: Full time
  • This role is part of Gen Information Technology unit is instrumental in the designing, implementation maintenance of the ServiceNow platform.

What You Will Do in This Role

  • Primarily responsible for development within ServiceNow platform and drive digital transformation focused on automation and employee experience

  • Drive and deliver ServiceNow integrations using Web Services, APIs (Application Programming Interfaces), Spokes

  • To be able to create test cases for functional, regression testing, UAT (User Acceptance Testing) testing, and perform integration testing.

  • Work on ServiceNow support and maintenance activities.

  • Research, perform analysis required to build respective modules within ServiceNow Platform

  • Follow Agile/Scrum development methodologies while development and deployment of new features

  • Secondary responsibility is to work with business in capturing requirements, highlight challenges, solve problems, drive efficiency and automation using ServiceNow platform and related technologies

  • Excellent communication skills and the ability to clearly articulate customer requirements through written documentation.

What You ll Need to be Successful in this Role

  • BE - Computer Science/ MCA or related field or equivalent experience

  • Strong experience working on ServiceNow products: IT Service Management, HR Service Delivery, Virtual Agent, Asset Management, Custom Development, Integration Hub, CMDB and Discovery etc

  • Excellent hands-on knowledge and experience of HTML/CSS/ JavaScript, JAVA/J2EE, SQL and Web Services.

  • Minimum 6-9 years experience in ServiceNow Development

  • ServiceNow Certified Application developer preferred

  • ServiceNow Certified System Administrator required

  • Understanding of ITIL frameworks and processes

  • Experienced working within an Agile/Scrum environment

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