Senior Associate, Production Services Infrastructure Support Analyst - #941589

BNY Mellon

Date: 2 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time

Production Services Infrastructure Support

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of Specialist, Production Services Infrastructure Support to join our Technology Services Group (TSG PROD SVC MESSAGING 145) team. This role is located in Chennai (India), Tamil Nadu - HYBRID

In this role, you’ll make an impact in the following ways:

  • Work with application development teams providing support of middleware components.
  • Define and maintain middleware standards and governance including KAFKA and API administration and utilization.
  • Utilize industry standard technologies & methods to ensure the integrity & recoverability of KAFKA based applications incl. but not limited to backup & recovery, clustering, security, patch management, enterprise monitoring & performance tuning.
  • Perform strategic analysis and design of KFAKA infrastructure and makes recommendations on improvements and/or new systems required to meet business needs and future capacity.
  • Prepare and maintain professional documentation required to run and maintain the environment.
  • Automation of processes and development of tools to support the engineering and operation functions.
  • Participate in regular on call rotation, providing 24x7 support meeting business SLA’s.
  • Subject Matter Expert for Enterprise messaging products.
  • Contributor to the enterprise messaging strategy.
  • Partner with the business, production services and application development teams to implement messaging solutions.

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree
  • Experience of:
  • Administering and supporting Kafka on distributed and/or Mainframe platforms.
  • JMS Based messaging Implementations.
  • Operations and /or Engineering of large-scale Banking Messaging eco-systems.
  • Experience in the securities or financial services industry is a plus.


  • Java (or similar language)
  • Python (or similar)
  • Software provisioning and/or configuration management tools (experience with Ansible particularly desirable)
  • Performance testing and tuning.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

  • Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg’s Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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